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Hotel was very clean, they were in the midst of doing renovations, but everywhere seemed very clean. Check in was quick, the room was clean and very comfortable. The complimentary breakfast was OK. We were visiting our son at Wesleyan University, about 8-10 miles away, and we would definitely stay here again
A variety of breakfast options:bread, bagel, muffins, potato, egg, sausages, cereals, soy milk, milk, fruit jello, fruits, etc. room is clean with microwave and a small refrigerator.
Our room was clean and fairly quiet except for the heater. Check in area, hallway, and more, were under construction so the lobby looked terrible. Didn’t know we were walking into a construction site. Hotel needs to be brought into the 21st century. Was quite outdated.
The hotel is currently undergoing renovations, so the overall condition of the property was not great due to that construction. However, our room was very nice and all the staff were fabulous! Stephanie, who prepared the free breakfast was incredibly kind. The front desk staff were super helpful and even gave us very nice chocolates for Valentine's Day when we checked out. We will stay here again if in the area.
The staff are all very pleasant and professional. Construction and remodeling going on now so will have a nice fresh look. This did not disturb my stay in any way.
I would just say the beds are very soft and for some that may not be great for some.
Some work was being done, but it didn’t interfere with our stay other than needing to go up a floor to find the icemaker
Marybeth
Stayed 1 night in Jan 2024
10/10 Excellent
Joseph
29 Jan 2024
Liked: Cleanliness, staff & service
Joseph
Stayed 1 night in Jan 2024
8/10 Good
Shaun
24 Jan 2024
Liked: Cleanliness, staff & service
Was upgraded to a newly renovated room. Room was very nice
Shaun
Stayed 1 night in Jan 2024
10/10 Excellent
John, Prince Frederick
21 Jan 2024
John
Stayed 1 night in Dec 2023
2/10 Terrible
Elana
14 Jan 2024
Elana
Stayed 1 night in Jan 2024
6/10 Okay
Karina
9 Jan 2024
Liked: Cleanliness, staff & service
Check in was easy & quick and the front desk attendant was very friendly. The room was a good size with a nice bathroom, was clean and had been remodeled, though the hallway had a strong smell due to the new carpet. Overall decent for the price and would stay again if in the area.
Karina
Stayed 4 nights in Jan 2024
2/10 Terrible
Ed
Travelled with family
4 Jan 2024
Disliked: Cleanliness
We had blood stained sheets in our room which was absolutely disgusting. Barely any breakfast, everything was gone very early. The elevator seemed like it was going to fall apart. The toilet didn’t flush properly and ended up having to use the one in the lobby so we didn’t have to change rooms a second time.
It’s a nice, standard hotel. Convenient spot right off the highway. They were renovating and we didn’t hear any noise or disturbances. Our room was comfortable, we had a bit of problems getting the heating adjusted since the unit blows the cold air first, then hot air. The breakfast is the standard fare,but it was hot and fresh every day. The staff is always friendly and professional.
Shani
Stayed 4 nights in Dec 2023
8/10 Good
Anne
Travelled with partner
2 Jan 2024
Liked: Cleanliness, staff & service, amenities
Currently under construction. Had a newer room which was nice.
Property is easily accessible. Waited in line 15 minutes to check in because the person at the desk was not trained to do check ins. Also got back after 11pm, outer door was unlocked and no staff at the desk. Very poor security
The front desk staff and food service staff were very friendly and helpful. In fact during my early check-in, the attendant offered me a lower rate that even I didn’t know I was eligible for.
Breakfast included several hot and cold options along with a fresh cut fruit medley. The lobby always has hot coffee for guests and a special gift at the reception desk all day!