Long Grove Walnut Grove Pioneer Village Hotels

"It was all around horrible. We did not even stay for the night. We ate the money & found a better hotel. It was so gross. Stained comforters, carpet was nasty in the rooms and hallways. Pool was atrocious. Not to mention the smell of pot everywhere. Not somewhere I want my family to stay. Will never stay at a La Quinta again. "

"Yes"

"I reserved a room for my 18-year-old daughter and her friend so they could attend a nearby concert with another friend and her parents. At check-in, she was told she couldn’t stay because she was under 21. The other friend’s parents explained to the staff that they were acting as chaperones, but the staff member still refused, stating that since the rooms were not connecting, my daughter could not be considered supervised. What’s especially frustrating is that no effort was made to offer a solution—such as adjusting the room assignments or providing connecting rooms—so the situation could meet their own policy requirements. As a result, two 18-year-olds were left in an unfamiliar city, hours from home, scrambling to find another hotel at the last minute. We have made similar arrangements many times for tournaments and events without any issues, so this was both surprising and frustrating. To make matters worse, when I contacted Expedia to request a refund, I was told the hotel declined it. We are now out the cost of two rooms on top of the inconvenience and stress caused by this situation."

"I love the rooms here, pretty and always clean. "

"Beautiful, clean and comfortable. Friendly staff. "

"EXCELLENT"

"No kitchen utensils, pot, pans, anything. Bring your own. Apparently a lot of families stay there on a semi-permanent basis, the hotel does not seem to do dishes."

"Parking was excellent. Elevator needs attention. "

"Excellent room, clean and all staff was friendly and helpful. "