「The setting was nice, quiet, and peaceful. The lady with short hair at the winery lobby at check in was not very personable. When I walked up to say I was checking in, the only response was to look down at papers and hear her say 'Name.' For that much money it shouldn't be too much to ask to see a smile and hear, 'Welcome to Bear Creek we are glad you are here, may I have the reservation name please.' 」