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Reviews of Dog-friendly cottage on acreage with nearby creek & wood stove

Dog-friendly cottage on acreage with nearby creek & wood stove
Warren, VT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 29 out of 52 reviews" "
Rating 8 - Good. 18 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.6/10

Cleanliness

Reviews

6/10 Okay

Alyssa Z.

Disliked: Cleanliness
No hot tub
The house was dirty when we got there, feminine products in the garbage in the bathrooms, dirty glasses left upstairs, the mirrors in the bathroom had fingerprints and water marks still on them, most importantly the oven did not work, and no coffee maker that worked. Hot tub was dirty, plus there were not any tools to clean it. I talked to the property manager, she did drop off a carafe for the coffee maker, but it didn't fit. She also told me they were waiving the cleaning fee, but that hasn't happened yet, I contacted her since I've been home, have not heard back. Location was nice, but inside the house has chunks of dust and uncomfortable furniture. If you look closely enough, you can see the sagging mattress in the pictures.
Stayed 3 nights in Oct 2023
Response from VrboOwner on 19 Oct 2023
Hi Alyssa, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

10/10 Excellent

Deborah R.

Liked: Cleanliness
Home away from home
The place provided the space we needed for all our family members, and we found all the amenities we needed. It was a great home away from home as we travelled to different sites in Vermont. Thanks
Stayed 7 nights in Aug 2023

10/10 Excellent

Susan C.

Liked: Cleanliness
Perfect family vacation home
Beautiful views, stream running through the property, comfortable, spacious, clean, attic playroom/bedroom for kids, close to food markets with healthy foods. What’s not to love?
Stayed 7 nights in Apr 2023

10/10 Excellent

Anthony R.

Liked: Cleanliness
Good ski house
Already wrote a review on vacasa. Too bad it's managed by company not the home owner
Stayed 4 nights in Mar 2023
Response from VrboOwner on 21 Jun 2023
We apologize for any issues you experienced in communicating with a member of our team and for the confusion, as well as any personal touch you found lacking.

8/10 Good

Ann B.

Liked: Cleanliness
Comfortable Vermont Home
Our family of 5 and dog enjoyed our stay at Birch Hollow. Spacious home for 5 or more with lovely first floor gathering space. Beautiful large windows looking out over the Brook below.
Stayed 5 nights in Jan 2023

10/10 Excellent

Katherine C.

Liked: Cleanliness
Cozy, comfy, clean!
We love this place! Very comfortable. Great table for gathering. Good space to be together.
Stayed 4 nights in Dec 2022

8/10 Good

Vickie K.

Liked: Cleanliness
Birch Hollow Cottage
The cottage is in a perfect location for accessing surrounding areas in Vermont. The cottage itself is secluded, surrounded by trees and brooks - very picturesque! Especially with the fall foliage this week. But . . . I would not return to the cottage. I’ve used VRBO many times and have had great success securing places that live up to the description on line. Good communication with the owners. I learned a valuable lesson this time - the cottage is run by a company - Vacassa and I will not do that again. The reply time was 2-3 days and the personal touches are definitely not there. Major Concerns - Needs a lot of TLC and tiding up of amenities such as 1. New mattresses. 2. Provide bath towels that actually dry you with one towel. Hot tub towels would be nice. Tiny soap bars in a bag and little tubes of shampoo/conditioner (think motel 6) 3. Provide containers to store food in . 4. Knives that cut an apple. Dish towels were non existent. It just felt weird using a bathroom hand towel. No washcloth! 5. There was no where to take garbage out and no bags. 6. A beautiful wood burning stove but no wood or instructions. 7. Hot tub top needs replaced! No straps, all torn and to keep the one side afloat they’ve stuffed some kind of stuff in the lining that weighs a lot to keep it upright. My overall feeling is the cottage is being run by a cooperation but not well. And my last complaint. We live in Florida - Tampa Bay Area. Hurricane Ian headed directly for us - the airport was closed, which caused us 2 full nights. I contacted them immediately re: this natural misfortune early (6 a.m.) I did not hear back from them for two days and their response was that since we were arriving the following day - no amendments could be allowed. No compromise on the 2 days lost, no offer to extend the time - just sorry for the inconvenience. That’s the difference between a cooperation and the personal touch of an owner.
Stayed 9 nights in Sep 2022

10/10 Excellent

Sandra H.

Liked: Cleanliness
Magical Forest Cottage!
We loved out stay in mid-September! Beautiful view from the treetops to the babbling brook below. Well decorated and super cozy. Fun attic nook for kids and wonderful property to explore. We look forward to returning!
Stayed 3 nights in Sep 2022

10/10 Excellent

David M.

Liked: Cleanliness
Lovely cabin perfect for family getaway
Great to be able to bring our dog with us, and the room arrangement allows everyone to have their own space. Lovely cabin tucked away in the woods, but close to everything! Perfect!
Stayed 7 nights in Aug 2022

8/10 Good

Crosby G.

Vacasa Review Warren, VT Ed and Crosby Grimmer
Enjoyed our third stay at the Birchhollow house in Warren Vermont. We would love to return however, we have some concerns about the property. 1. There is a strange odor in the house -a musty kind of mildewy smell. At first we thought it might be the trash, but it seems to be coming from somewhere else. The smell hits you when you enter the door and lingers on through the kitchen and all the way to the second floor. We removed one of the rugs that was very dirty at the front door. That seemed to cut down on some of the smell, but the smell was still in the house even after the rug was removed. 2. The trash situation seems to be a continuing problem. All three times we have stayed at the house we have struggled to find extra trash bags and to sort through the compost food scraps. We are totally fine with separating trash per Vermont’s laws, but if we are not provided the correct receptacles to do this when we stay for over a week, it is difficult to maintain that expectation. 3. On this stay there seemed to be problems with the drains in the bathrooms sinks and the bathroom shower. Everything is draining very slowly. I tried using some of the liquid Drano that was provided, and that still did not remove the slow drain. We think that maybe there is a plumbing problem that’s backing up into the septic system and that could be where that lingering smell is coming from. 4. The washing machine does not drain on the final rinse and spin cycle. every load that we washed stopped and sat in unrinsed dirty water. We would have to reset for a second rinse and cycle. It should also be noted that we did not overfill the washing machine even with small loads it seems to stop and not drain. 5. On a sidenote: What happened to the towels? They are so small. They do not wrap around an adult body. With all this being said, we thoroughly enjoyed this property, the walks to the Bradley Brooke, hot tub, and the overall comfort of the home itself. We would love to return but thought you should be aware of some of these issues that we found this past week in Vermont. Thanks again. Hoping to return.
Stayed 8 nights in Jun 2022

6/10 Okay

Philip J.

Liked: Cleanliness
Beautiful property!
Private setting. Nicely updated, older home. Functional kitchen. Dishwasher had food debris in it. Furniture could use updating. Most of it is uncomfortable. One of the couches had a lot of dog hair on it. Downstairs bedroom is in a converted outdoor porch- cold room!! Biggest complaint, and the reason we stayed 1 night and left 3 nights early is that the mattresses are not comfortable.
Stayed 4 nights in Feb 2022
Response from VrboOwner on 21 Dec 2023
Hello Phillip, thank you for the review of your stay. We are glad you enjoyed our home and the setting. We are truly sorry the home was not cleaned to our standards before your arrival. We strive for a standard of excellence in ensuring the home is clean and accommodating for our guests. If there are any concerns or areas in need of additional attention, we hope to be notified so we can make sure any issues are addressed. We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. We look forward to hosting you for a great stay in the future.

8/10 Good

Kyle S., Newfields, NH

Liked: Cleanliness
Very nice private cabin in the woods
Liked the home and furnishings. Very comfortable and inviting. Check in was easy, everything was clean. Overall we had an awesome time in the house and walking in the woods by the stream. Very close to skiing. Even grilled one night. I give a 4 star rating because we loved the home and the location. Could not go 5 because We were a bit disappointed with a few things…. The waffle maker and small hand held blender did not work. No big frying pan so we used the plug in griddle, but tat was missing the grease collection cup. One very small sheet for baking. We were able to improvise our way through, but the kitchen accessories could use some love. Additionally, we had a need for the first-aid kit for a minor cut but could not find it after an exhaustive search. Last thing, and I may have been told but forgot, there was no firewood for the wood stove. Would have been nice for the first night to have enough for one fire. I would definitely stay there again.
Stayed 3 nights in Jan 2022
Response from VrboOwner on 21 Dec 2023
Hello, thank you for the review of your stay with us. We are glad you found the home comfortable and inviting. It is always our goal for our guests to be able to use everything the home has to offer. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience. We look forward to welcoming you back for another wonderful getaway in the future!

10/10 Excellent

Andrew P.

Liked: Cleanliness
We had a wonderful stay!
We had a wonderful stay in Warren! The house is situated on a beautiful property overlooking a small river. We’ll definitely be back next season!
Stayed 3 nights in Feb 2022

10/10 Excellent

Katherine C.

Liked: Cleanliness
VT Ski Weekend
This house is so wonderful ! Great space for everyone to be together. The hot tub is a great way to end a ski day. Very peaceful. Thanks for sharing this amazing place!.
Stayed 3 nights in Feb 2022

10/10 Excellent

Rachele V.

Liked: Cleanliness
Great getaway spot!
This house was very remote which is exactly what we were looking for. The house overlooks the forest and is incredibly peaceful and quiet. I love all the little details and nooks. There are books and games everywhere so you won't run out of things to do. And the hot tub is perfect! We will probably stay here again
Stayed 3 nights in Nov 2021

10/10 Excellent

Matt A.

Liked: Cleanliness
Beautiful
What a gorgeous home on a beautiful parcel. We loved exploring the river behind the home and the fall scenery. The home was very clean and smelled great too as a bonus. The few pieces of wood ready for the wood stove was a nice touch. We enjoyed our stay and are looking forward to returning with more family and friends.
Stayed 2 nights in Oct 2021

10/10 Excellent

Kerri C.

Liked: Cleanliness
Magical place
My small family loved our stay. The property is stunning. We would definitely come back again.
Stayed 2 nights in Sep 2021

6/10 Okay

Tina M., Port Chester, NY

CoolHouse- Cold have been better
The home was very cool. However there was no AC which was not a problem except windows wouldn’t open (broken/missing handles) or the screens were missing from those that did. There was no screen door on front or back doors so we did not get much air flow. The cobwebs were all over outside -the lights on the balcony didn’t work. The living room/dining room furniture was not comfortable and past it’s prime. The bedroom vanity was broken and the chair used as a nightstand was all gross from watermarks. No lamps in that bedroom either. The. hot tub was dirty… this home could use some maintenance it had a cracked glass window and dead bugs all over all of the windows and the bath window had film you could not see through, it ruined the view. I felt like I was in a hotel as it had those white scratchy small towels, tiny soaps, only so many detergent packets. Most homes I’ve rented in the past came with a list of things you needed to know, notes for heaters or AC, if bears are near property and what to do. Usually a list of good places to eat and shop nearby and usually a desert from a local place. This did not have that, it was clearly run by a company and not the Owners/users of the home as it did when home away operated this company It is a lovely area. We did have a great time. A bear even showed up 15 feet from the front door on our last night- scared the hell out of our dog! Great house, could have been much better had it had some TLC. Not liking this house rental company - with all the additional fees I expected much more-
Stayed 8 nights in Sep 2021
Response from VrboOwner on 21 Jun 2023
Thank you for your review, Tina. We are pleased that you enjoyed the home. The screens and windows are being addressed by the owners. We also are going to be paying more attention to the bugs around the home but unfortunately, in the area in the woods bugs are hard to control. We are very receptive to the feedback that is left and we will work together with the owner to remedy the issues they have presented. We appreciate all your comments and look forward to hosting you again very soon!

10/10 Excellent

Crosby G.

Liked: Cleanliness
Great house in Warren!
Thanks again for another great stay!
Stayed 9 nights in Jun 2021

8/10 Good

Renee O.

Beautiful
Beautiful home with lots of room and in a great location. Quiet and so relaxing.
Stayed 6 nights in Jun 2021

10/10 Excellent

Chris P.

Liked: Cleanliness
Quiet and lots of Nature
Was a very clean and pretty isolated area. The family loved the hot tub. We saw a black bear with 3 cubs one day which was pretty exciting. The stream behind the house provides great natural sound 24/7.
Stayed 3 nights in Apr 2021

10/10 Excellent

Tim P.

Liked: Cleanliness
Awesome ski house
Beautiful property <5 minutes away from Lincoln Peak @ Sugarbush. Spacious layout with even an expected extra loft for sleeping that the kids took over. Can't wait to stay here again!
Stayed 2 nights in Feb 2021

10/10 Excellent

Marj H.

Liked: Cleanliness
Convenient
Nice property...close to both parking lots to the slopes. Fun spot; Will be back!
Stayed 7 nights in Feb 2021

10/10 Excellent

Jennifer K.

Liked: Cleanliness
Loved!
Such a fun house...felt like we were in a treehouse and far from anything! Loved the main living area with no tv! Played games, read books, cozied up with the warmth of a wood stove and enjoyed the hot tub! So close to the mountain so skiing was a breeze! Would happily stay here again!!
Stayed 2 nights in Jan 2021

8/10 Good

Jesse s.

Liked: Cleanliness
perfect ski chalet
we loved our time at birch hollow. it was the quintessential ski chalet. perched on a cliff with amazing windows and a modern flair. the hot tub was our favorite, and the kids quarters were epic. the wood fire place was great (we brought our own wood which was necessary). our only real issue was that there was zero to little water. there was no water pressure and it would actually run out. we tried contacting the property manager and never heard back which was frustrating. all in all we loved it, and thank you for being dog friendly.
Stayed 5 nights in Jan 2021

10/10 Excellent

Theodora H.

Fun getaway!
My husband and I stayed for a month with our toddler and loved it. We had to make it more toddler friendly when we got there (eg rearranging furniture and putting up temporary window shades), but Alex and Ashley from Vacasa were super helpful and responsive, and we got settled quickly. It’s a really cool place - we miss the big living room windows looking out over the brook and woods. And such a great location!
Stayed 28 nights in Oct 2020

10/10 Excellent

Crosby G.

Liked: Cleanliness
Birch Hollow
Wonderful retreat in the Mad River Valley. Will be returning!
Stayed 3 nights in Oct 2020

10/10 Excellent

Jonathan D.

Liked: Cleanliness
Great quiet spot
Lovely, spacious, quiet cabin with woods to explore in a beautiful part of Vermont. We enjoyed relaxing, a little fishing, and driving around this Fall. There are farm stands, local meat, local beers (including Alchemist) at stores nearby. One thing I missed in the listing is that there is actually a hot tub with fairy lights above it to - very fun!
Stayed 3 nights in Sep 2020

10/10 Excellent

Julie C.

Liked: Cleanliness
great getaway in the woods
We brought our pups up for a week long getaway. The house is lovely and just as advertised, would be comfortable for two couples with two queen bedrooms on different floors with full baths, there is another large bedroom with a full size bed and a bunch of sleeping areas for kiddos that kind of made me wish I was small enough to sleep there. It has a well appointed kitchen (we cooked for ourselves all week as many restaurants are still doing extremely limited business due to covid). The property feels pretty secluded as there are only two neighbor houses on the little side street, there is a creek down the hill that you can hear at night. WiFi was great, good enough for video calls but we didn’t have cell reception up here. Never having been to the area we enjoyed drives to Burlington, Stowe (great Sunday farmers market), the Sunset Ledge trail hike is just minutes away and was a big reward for a short moderate hike with the dogs. We would love to come stay here again next year!
Stayed 7 nights in Sep 2020

10/10 Excellent

Abbey F.

Liked: Cleanliness
Great spot
This house worked great for our two family weekend getaway. Plenty of room for kids and parents alike. SUPER close to Sugarbush for skiing. Kids had fun playing in the snow around the house -- it's a very cool piece of property. Well appointed and stylish house. We'd definitely stay again!
Stayed 3 nights in Jan 2020

8/10 Good

Ann T.

Disliked: Cleanliness
Fun spot for families
Awesome property for kids to explore, beautiful woods, pretty creek, and a cool house with lots of fun nooks and crannies! Only complaint we had was that it could've been cleaner. Otherwise, a great stay!
Stayed 3 nights in Aug 2019

2/10 Terrible

Eli S.

Disliked: Cleanliness
Vacasa doesn't work to handle this
Llegamos y la casa esta sucia la mesa d comer los pisos sucios con mancha las sabanas d los cuartos con mal olor los utencilios d la cocina sucios llamamos para ver q solucionaban me dijeron q ellos iban al siguiente di les avisamos q no ibamos a estar despues d las 9 q ellos podian ir y nunca se aparecieron mi esposa y yo nos pusimos limpiar estabamos considerando irnos antes pero despues d q NOSOTROS limpiamos decidimo quedarnos, la casa linda pero necesita improvements las gavetas d la cocina no abren bien no hay cortinas en los cuartos las camas suenan demasiado deberian d cambiarlas y no teniamos nada d madera para la chimenea d verdad q vacasa 2 of 10
Stayed 3 nights in Apr 2024
Response from VrboOwner on 6 May 2024
Thank you, Eli, for your feedback! We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.