Warren hotels from HK$503

"Great hotel & restaurant! Love the ambiance"

"Beeakfast really good, fresh and diffirent variety of food. Bed is excellent, so comfy. Clean hotel."

"The room & staff were good. Had a problem with the bath tub not draining & was taken care off promptly. Would stay here again."

" Our second time staying here and it’s been a good experience both times. Very clean, and comfortable room and service is excellent. "

"The room was clean and the staff was friendly. The breakfast is good and the kitchen staff and bar staff are friendly."

"I would have rated this hotel much higher; however, our experience with front desk staff on June 16 significantly impacted our stay. We had a reservation through Orbitz for three rooms under a single booking. At approximately 7:30 a.m., we arrived and requested early check-in, asking if any rooms were available. The front desk employee told us that no rooms were open. Shortly after, I sent one of my students back to check again, and he was told that two of our rooms were in fact available—but he was charged a $50 fee to access one of them. This was inconsistent with the initial response and not clearly explained. Later that same day, at approximately 11:00 p.m., we returned to check into the remaining room from the same Orbitz reservation. The front desk employee on duty stated that the room was a separate reservation and required an additional service fee. I showed him my Orbitz confirmation indicating that all three rooms were part of one reservation, but he refused to acknowledge this and insisted on the charge. When I questioned the fee, his demeanor became confrontational, and he indicated that he could refuse to rent the room to us. Overall, the interaction was unprofessional and left me feeling disrespected as a guest. I was traveling with two high school students on an educational field trip from Oregon to visit NASA, and we expected a much higher level of professionalism and clarity. I hope management will review these incidents and address both the inconsistency"

"Front desk was flexible with my late night check in and went above and beyond to make sure my stay was everything I needed it to be. Thank you Fadyia for being kind and understanding. Always enjoy staying here because of the great service and reasonable rates."

"No shower curtain, not enough towels, pool and hot tub “have been broken for six months” but online info doesn’t reflect this. No one available to assist for hours. Horrible horrible stay"

"Clean and friendly staff."