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Reviews of Hotel Bellotto

5 out of 5
Hotel Bellotto
ul. Senatorska 13/15, Warsaw, Mazowieckie

Reviews

9.4

Exceptional

Rating 10 - Excellent. 364 out of 472 reviews" "
Rating 8 - Good. 81 out of 472 reviews" "
Rating 6 - Okay. 16 out of 472 reviews" "
Rating 4 - Poor. 6 out of 472 reviews" "
Rating 2 - Terrible. 5 out of 472 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service. Very clean and very comfortable bed. Breakfast is very good but maybe over the top. If you are not a big eater get something outside for less money, they just raised $ to almost 40$. Overall a great place

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, surroundings, staff and location. One of the best properties I have ever stayed in.
Stayed 2 nights in Apr 2024
Response from Kind regards, Hotel Bellotto Team on 15 Apr 2024
Dear Katrina,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very clean, good location, and great staff!
Stayed 1 night in Mar 2024
Response from Hotel Bellotto Team on 22 Mar 2024
Dear Andrew, Thank you for the high rating and kind words! Your opinion is very important to us and is a reward and motivation for the future. We are glad that we managed to make your stay enjoyable. Hope to see you back soon.

10/10 Excellent

Ola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful and very quiet place
Stayed 1 night in Feb 2024
Response from Best regards Hotel Bellotto on 7 Mar 2024
Dear Ola, Thank you for sharing your review with us. We are happy to know that you were fully satisfied with your recent stay. We are looking forward to you next visit in Warsaw.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Bellotto Team on 1 Feb 2024
Thank you for the high rating. Your opinion is very important to us and is a reward and motivation for the future. Hoping to see you back soon. Kind regards

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bellotto is conveniently located at the heart of the Old City of Warsaw in a beautiful palace-style building. Services and setting are wonderful.
Stayed 2 nights in Jan 2024
Response from Kind regards, Hotel Bellotto Team on 31 Jan 2024
Dear ,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel Bellotto on 16 Jan 2024
Dear Jason,Thank You, for your high score!

10/10 Excellent

Eugene

Stayed 4 nights in Dec 2023
Response from Hotel Bellotto Team on 28 Jan 2024
Dear Eugene,Thank you very much for such a high score. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.Kind regards,

10/10 Excellent

andrew

Stayed 2 nights in Dec 2023
Response from Kind Regards Hotel Bellotto Team on 5 Jan 2024
Thank you for your high score !!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful not worth the money
Beautiful hotel, good location. Service such as room service, breakfast quality, bell service lacks the standard.
Stayed 1 night in Dec 2023
Response from Hotel Bellotto Team on 6 Jan 2024
Dear Guest,we are happy that you have enjoyed your stay. Thank you for sharing this with us. We will share your feedback with the respected department regarding the service. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very clean property. Great location. Close to many attractions. No elevators thought. No one helped me with the begs during check out, that's the only negative comment I have about the hotel.
Stayed 5 nights in Nov 2023
Response from Hotel Bellotto Team on 6 Jan 2024
Dear Irina,We are happy that you have enjoyed your stay. Thank you for sharing this with us. We will share your feedback with the respected department regarding the service. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

Ilker, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a splendid hotel. Everything was amazing.
Stayed 3 nights in Nov 2023
Response from Hotel Bellotto Team on 6 Jan 2024
Dear Ilker,Thank you very much for very positive review. We are happy to know that we have met your expectations. We are looking forward to your next visit.

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel excellent locariony
Stayed 3 nights in Nov 2023
Response from Hotel Bellotto Team on 6 Jan 2024
Dear Patricia,Thank you very much for such a high score. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, Selman tai ex, excellent location and helpful staff
Stayed 3 nights in Nov 2023
Response from Kind regards, Hotel Bellotto Team on 20 Nov 2023
Dear Jeffrey,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Maritza, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quiet, well maintained, close to old town, and good restaurants hotel. The room was beautiful even when there was no elevator to the third floor. Breakfast was plentiful.
Stayed 2 nights in Oct 2023
Response from Kind regards, Hotel Bellotto Team on 23 Oct 2023
Dear Maritza,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Very clean, quiet and safe.
Stayed 4 nights in Sep 2023
Response from Kind regards, Hotel Bellotto Team on 23 Oct 2023
Dear Agnieszka,Thank you very much for such a high score and your kind words. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Best regards Hotel Bellotto on 30 Oct 2023
Dear Elizabeth,Thank you very much for very positive review. We are happy to know that we have met your expectations. We are looking forward to your next visit.

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to Old Town and was a 5 star property with excellent amenities and friendly staff. I highly recommend it.
Stayed 4 nights in Aug 2023
Response from Kind regards, Hotel Bellotto Team on 30 Aug 2023
Dear BruceThank you very much for such a high score and your kind words. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Hotel Bellotto Team on 6 Jan 2024
Dear Sam,Thank you very much for such a high score. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

Irmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2023
Response from Hotel Bellotto Team on 6 Jan 2024
Thank you very much for your positive opinion. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Samuel

Stayed 1 night in Aug 2023
Response from Hotel Bellotto Team on 6 Jan 2024
Dear Samuel,Thank you very much for such a high score. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

Patrycja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying in this beautiful hotel. Great location- close to Old Town. Fantastic staff- very friendly, helpful and professional..
Stayed 2 nights in Aug 2023
Response from Hotel Bellotto on 6 Aug 2023
Dear Patrycja, Thank you for taking the time to share your opinion with us. We are very pleased to know that you enjoyed your stay in our hotel. We hope that you will visit us again in the near future.

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very high quality hotel with great surroundings and fantastic rooms
Stayed 6 nights in Jul 2023
Response from Kind regards, Hotel Bellotto Team on 2 Aug 2023
Dear Daniel,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb in all respects
Stayed 1 night in Jul 2023
Response from Kind regards, Hotel Bellotto Team on 27 Jul 2023
Dear Hu,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2023
Response from Kind regards, Hotel Bellotto Team on 27 Jul 2023
Dear Randall,Thank you very much for such a high score and your kind words. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you

10/10 Excellent

Kimberly

Stayed 3 nights in Jun 2023
Response from Kind regards, Hotel Bellotto Team on 27 Jul 2023
Dear Kimberly,Thank you very much for such a high score.We are very happy you enjoyed your stay in our Hotel. We hope you will visit us next time you are in Warsaw.

10/10 Excellent

Shaked

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staying in a brand new palace.
Stayed 1 night in Jun 2023
Response from Kind regards, Hotel Bellotto Team on 27 Jul 2023
Dear Shaked,Thank you very much for such a high score and your kind words. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

Roman

Stayed 1 night in Jun 2023
Response from Kind regards, Hotel Bellotto Team on 27 Jul 2023
Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the beginning, after booking the hotel, the hotel staff was rude, cold, and awful when I inquired and tried to book their hotel shuttle service. Then when I arrived to check-in the hotel staff was just as rude, cold, and awful, and I felt like I had to lock up my luggage until the room was able. They refused to let me use the restroom. The whole experience was terrible even though the hotel itself was in a good location. I will never stay at this hotel again. Supposedly a 5 star hotel, but was the worse hotel out of 9 hotels when less stars
Stayed 1 night in May 2023
Response from Guest Relations Manager on 30 Jun 2023
We are very sorry to hear about your experiences, however we need to clarify a few points. We have sent you a standard message with transfer options. You arrived at the hotel at 7 am, standard check in is at 3 pm. There was no request from you for an early check in, you were checked in as soon as possible - at noon. We just asked if you wanted to leave your luggage in our storage during waiting time and no one was rude or cold. No one ever would refuse to use a restroom in our hotel. You did not inform any manager during your stay about the problems.We are looking forward to the opportunity to welcome you back in our hotel.Kindest regards,Hotel Bellotto

10/10 Excellent

Irena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely luxurious hotel close to everything.
Stayed 2 nights in Jun 2023
Response from Kind regards, Hotel Bellotto Team on 20 Jun 2023
Dear Irena,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

robert

Stayed 4 nights in Apr 2023
Response from Best regards Hotel Bellotto on 20 Jun 2023
Dear Robert, Thank you very much for very positive review. We are happy to know that we have met your expectations. We are looking forward to your next visit.

4/10 Poor

Alan Alfred

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Kind regards Hotel Bellotto Team on 27 Jul 2023
Dear Alan,Thank you very much for your feedback. We will also pay attention to your negative comments as it is always useful to improve our services.

10/10 Excellent

Maureen Gwenydd

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fantastic building, great position close to historic old town, excellent room and service, Fantastic breakfast included, on-site restaurant was not only of a high standard but also offered great prices, better than ones in the town, and they where reasonable.
Stayed 4 nights in May 2023
Response from Kind regards, Hotel Bellotto Team on 31 May 2023
Dear Maureen,Thank you very much for such a high score and your kind words. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

John, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What are incredible hotel, the place is beautiful and gracious. The staff is very helpful and friendly. It’s the best location in Warsaw, right at the edge of the historic old town, easy walk to the historic center, shops, restaurants, public transport and historic attractions. I highly recommend this place.
Stayed 2 nights in May 2023
Response from Marcin Guest Relations Specialist on 29 May 2023
Hello! Thank you for your comment. We are thrilled that you enjoyed your stay at our hotel and that you found our location to be the best in Warsaw. We hope to see you again in the future. Best regards!

10/10 Excellent

irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall beautiful hotel. Room was large, clean, comfortable and tastefully decorated. Friendly and accommodating staff.
Stayed 1 night in May 2023
Response from Best regards Hotel Bellotto on 22 May 2023
Dear Irina, Thank you very much for very positive review. We are happy to know that we have met your expectations. We are looking forward to your next visit.

2/10 Terrible

Beata

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Definitely Hotel Bellotto is not a 5-star hotel. The rooms are beautiful and clean, but the rest of the hotel, including the staff in the lobby, deserves 1-star. The picture of the lobby that is displayed is not accurate, as it really looks like a room from City Hall. If someone is looking for a 3-star hotel, this would be perfect. But it is not worth the money for a 5-star hotel.
Stayed 2 nights in May 2023
Response from Kind regards, Hotel Bellotto Team on 22 May 2023
Dear Beata, Thank you for your comments. While we are pleased with the positive comments, we would like to assure you that we will share your valuable feedback regarding staff, with the respected department. Thank you for sharing this with us, as it enables our management to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

10/10 Excellent

Taniya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Beautiful hotel with the loveliest staff. In the most incredible location. Nothing to fault
Stayed 2 nights in Mar 2023
Response from Kind regards, Hotel Bellotto Team on 22 May 2023
Dear Taniya, Thank you very much for your feedback and a high score concerning our Hotel. We do our best to make all our guests' stays unforgettable. We are looking forward to the opportunity to welcome you back in our Hotel and have another chance to impress you.

10/10 Excellent

charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful . Staff was great. Wonderful breakfast. Great location
Stayed 1 night in Mar 2023
Response from Kind regards, Hotel Bellotto Team on 3 Apr 2023
Dear Charlene,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel highly recommended. Great location only 2 minutes walk to the old town. Rooms were beautifully decorated, very clean and very spacious with all facilities you could need. Good choice at breakfast aswell. Would definitely stay again. A
Stayed 2 nights in Feb 2023
Response from Kind regards, Hotel Bellotto Team on 22 Mar 2023
Dear Alison,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a majestic feel to it, the staff were very courteous and helpful. The room was impeccable amd I could easily walk through old town and uber to central Warsaw. A fantastic stay.
Stayed 2 nights in Feb 2023
Response from Kind regards, Hotel Bellotto Team on 22 Mar 2023
Dear Gregory, Thank you very much for your high score. We are delighted to hear that you enjoyed every aspect of your stay in the hotel. We hope you will visit us next time you are in Warsaw.

10/10 Excellent

Aksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Jan 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully decorated hotel with impeccable cleanliness and friendly staff. Nice cafe and restaurant on the premises. Convenient parking.
Response from Kind regards, Hotel Bellotto Team on 9 Jan 2023
Dear Margaret, Thank you very much for your feedback and a high score concerning our Hotel. We do our best to make all our guests' stays unforgettable. We are looking forward to the opportunity to welcome you back in our Hotel and have another chance to impress you.

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a perfect location.
Response from Best regards Hotel Bellotto on 9 Jan 2023
Dear Rachel, Thank you for sharing your review with us. We are happy to know that you were fully satisfied with your recent stay. We are looking forward to you next visit in Warsaw.

10/10 Excellent

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in the heart of the Old city
Stayed 5 nights in Dec 2022
Response from Kind regards, Hotel Bellotto Team on 9 Jan 2023
Dear Sharon,Thank you very much for your high score. We are delighted to hear that you enjoyed every aspect of your stay in the hotel. We hope you will visit us next time you are in Warsaw.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
An amazing hotel, in a beautifully restored building. Well situated.
Stayed 3 nights in Nov 2022

10/10 Excellent

Raluca Elena

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sensational hotel
The hotel is a gem located in the old town. Its extraordinary position, its spacious and beautifully decorated rooms, the hotel's facilities make it a wonderful place to stay. The breakfast was excellent. The staff does not live up to expectations, it is unhelpful both at the restaurant and at the reception.
Stayed 2 nights in Oct 2022

10/10 Excellent

Vasyl

Liked: Staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2022

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities
october visit
Overall - fantastic - one issue was their wireless was spotty at best, kept going in and out. Also -this is a historical property - no elevators were allowed to be installed. Had a suite - was perfect, clean, well apportioned, and spacious. Location could not be better, one block from old town. Highly recommend, just have them fix the wifi
Stayed 2 nights in Oct 2022
Response from Kind regards, Hotel Bellotto Team on 25 Oct 2022
Dear William,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.

10/10 Excellent

Oleksandr

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent hotel, staff and experience! True 5stars! Hotel is perfectly located to main City attractions. The rooms are beautiful, and very clean. The staff was exceptionally friendly and helpful! We will return for sure! And we highly recommend this hotel!
Stayed 3 nights in Oct 2022
Response from Hotel Bellotto Team on 16 Oct 2022
Dear Oleksandr,Thank you very much for such a high score and your kind words. We are looking forward to the opportunity to welcome you back in our hotel and have another chance to impress you.

10/10 Excellent

Arzu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room and great location
Stayed 1 night in Oct 2022
Response from Kind regards, Hotel Bellotto Team on 16 Oct 2022
Dear Arzu,Thank you very much for your kind words. We are very happy you enjoyed your stay in our Hotel. We truly hope for your next visits in our hotel in the future.