Let's just be honest here. This guest arrived at my property and didn't like that everyone in the neighborhood did not look like her. My property is on a diverse block with people of many races. I lived in this home for years and my neighbors are all nice and friendly and I have been hosting for 3 years with happy guests. My home is professionally cleaned, close to downtown, and has 2 off street parking spaces that would cost a pretty penny downtown at a hotel. The guest wanted to cancel immediately and called VRBO. Once told that she would not be getting a refund she reported I had a bug infestation, dirty rooms and bathrooms, it smelled, and it didn't look like the pictures, etc etc. As soon as VRBO called me I rushed over to the home to take pictures, as requested, to prove the guest was lying, which I did. Setting my alarm on the way out. To my surprise the alarm went off and I rushed back to the house. The guest had came back, I'm guessing to plant something and take pictures, and set the alarm off. The look on her face was priceless when I showed up. To my face she took back the lies she told to VRBO and then changed to she didn't feel safe but couldn't provide any examples of anything that happened. She advised she was going to get me back. If you're still reading up to this point, this was a saga right? Please read my other reviews here and if you are uncomfortable just knowing other races are around you please don't book my home.

This review is confusing to say the least. The pictures and description of the home are very accurate. Why would someone pick a home that is actually too small for the dynamics of the group? The home is equipped with Central Air Conditioning, so there's no way that one room wouldn't be operational, that's absurd What is also absurd is thinking that 2 adult couples would be comfortable in a small bedroom with 2 full sized beds. This guest obviously needed to rent two homes or one larger home but instead decided to cram all of her guests into a home that didn't fit her group. When the guest made a complaint about the towels I advised that it would be no problem to come bring more to which she declined. My house cleaners leave the towels for guests and it could have been an honest mistake. I live 5 minutes away, which I state in the check in instructions, and in two years of hosting have not taken care of an issue a guest had immediately.

Unfortunately in my house rules it clearly states that I do not host local guests and have a strict NO parties and NO events policy. Within 5 minutes of Mr Wingate booking I immediately wrote to him advising that I could not host him. He never responded. I called VRBO to let them know I would not be keeping this reservation because it violated my house rules, to which they agreed.