It took way too long for valet service. I was never forwarded my parking info that is needed for departure. I wascthen booked in a ADA accesible room which was not requested. As a result there was no shower curtain snd the water control knob completely disengaged and came off in my hand, which is not safe for anyone. I understand that it was a very busy weekend for you but accordingly you should have plussed up staff to better accommodate your patrons who pay good money to stay at your hotel for subpar services. Do better!!!
Stephen
於 2024 年 5 月住了 1 晚
10/10 優異
Carrie
商務旅客
2024年5月17日
讚好:整潔度、職員與服務和住宿狀況
Just loved it. My new DC hotel.
Carrie
於 2024 年 5 月住了 2 晚
10/10 優異
DeShala
多人同遊
2024年5月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ABSOLUTELY AMAZING! The aesthetics were beautiful, a nice restaurant in the lobby area, the staff members were friendly and helpful they allowed us to check in early, and the room was very clean and spacious. The lobby offered beverages for guests, I traveled during the easter weekend, and on Sunday the lobby placed eggs around the lobby with an easter bunny to take pictures with I've never experienced this at a hotel. Overall highly recommend.
DeShala
於 2024 年 3 月住了 2 晚
10/10 優異
Megan
商務旅客
2024年5月13日
讚好:設施服務
Loved
Megan
於 2024 年 5 月住了 2 晚
10/10 優異
Miquela
2024年5月10日
讚好:整潔度、職員與服務和住宿狀況
Miquela
於 2024 年 5 月住了 2 晚
8/10 不錯
Nyedra
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Nyedra
於 2024 年 5 月住了 1 晚
4/10 欠佳
Ryan
家人同遊
2024年4月30日
讚好:整潔度和職員與服務
不滿:設施服務
Very noisy
Train ran beside the property
We were not aware of this
Our room faced train tracks.
Additionally, we were disappointed that there was no refrigerator for storing drinks and food. There was only a stocked wine and alcohol drawer that was full