Phnom Penh Wat Phnom Hotels

"Came for a potential early check in around 10am or so, most hotels will allow this if rooms are available, the two girls working said "no" Guess all 88 rooms were booked during slow season. Ok, that is the rule, understand. We interrupted the girls from their phones a 2nd time to ask if we could leave our bags there. One left the room to go take selfies, the other fumbled away at something with our passport, then sat down to look at her phone again. After 5 min we asked " what is going on??" she said, oh sorry, and handed our passports back. TOTAL lack of customer service skills (and we have stayed at 15-20 different hotels in Phnom Penh over the years. Getting over the total lack of having a clue up front, the "3 person room" we booked had one double bed with 2 towels. Again, what the?? Take a shower, water all over the floor, and slippery. Who SHOULD possibly be interested in staying here? Long term guests who don't need to deal with the front desk, and are content with their rooms. Maybe single men who don't mind the rooms, has a workout facility, and good location for bar hoppers. Families? wouldn't recommend at all. Much better bargains around town than this place."

"Most inflexible hotel in town. Policy is more important then guests wellbeing. "

"I stayed here for 7 nights while visiting Phnom Penh. During the week I went to Siem Reap for two nights but kept my room at The Plantation as the free nights offer I'd booked made this viable. The hotel consists of a number of 1960s/70s New Khmer-style buildings built around a beautifully restored 1930s French colonial villa. My room was on the second floor with a balcony. The room was very spacious, bright and spotlessly clean and had great air conditioning and a ceiling fan. The location is excellent and there are a number of great bars, cafes and a laundry close by. There is an ATM across the road from the main entrance. Everything you need to see is within walking distance or no more than a 10 minute tuk tuk ride away. The breakfast buffet was included in the rate and offered a good choice of Western and Asian options. Served in the poolside restaurant by friendly and efficient staff, it was a great way to start the day. Staff throughout the hotel were king and courteous. The hotel is also home to a French-Khmer fine dining restaurant, La Pergola, which was superb and I'd highly recommend."

"One of the best hotels staffing crews I have met. I think this will be my go to hotel every time I come to Cambodia. "

"Very pleasant and great location "

"Great friendly staffs, very clean"

"Great location. Security guards help you. All staff is friendly and helpful."

"Room was kept spotless by staff and was very comfortable. Great location at top of Riverside. "

"White lotus vibes (the good kind) meets Phnom Penh"