Waterloo Family Hotel

"We had a great time. Helpful, friendly staff"

"Clean and friendly "

"A quaint hotel in the downtown area of seneca falls ny.well maintained with friendly and helpful staff"

"Location is great and staff is top notch "

"Young man at check in was great! At check out, however, couldn’t find anyone at desk. The property was fine except that the outside tap was leaking across the trance into the parking lot for 2 days."

"Everything about the hotel was great, but the most important part was the attitude of one of the staff members Olivia. When we called the front desk about an issue in the room, she attended to it herself because the housekeeping staff was not available at that hour. She also took the trash out herself, cleaned the bathroom floor which was not really required, or expected from a front desk staff member."

"Front desk was very accommodating! "

"This time, I had a larger room and this added to the rest and relaxation that I needed. "

"We stayed the night to prepare for a wedding. Everything was awesome, all the staff were friendly and helpful. Our stay was a great start to a stressful but amazing day."