Waukegan Hotel with Pool

"Booking was easy. Check in, no problem. Requested to be away from elevators and lobby due to traffic and events late at night. Reservation at the main indoor restaurant was poorly ran. Hostess never called my party so we were forced to take our dinner to go and eat it in our room. Thankfully the food was surprisingly good, at all locations in the hotel. Pool was great - water temp was warm (aka perfect). Loved mobile ordering food and drinks! It saved on so much time. Overall, a good experience."

"Average "

"Sweet staff, beautiful clean rooms and dishwashers!"

"Helpful staff, very nice room and everything was so clean. Constantly being cleaned all over and the pool was nice too"

"Awesome breakfast and restaurant, beautiful courtyard, open concept comfortable hotel for business trips and meetings. Very close proximity to UL Northbrook location."

"Hotel is usually great but during my recent stay, some things could use improvement. We were assigned a room that we could not gain entry to. When we told the front desk, he said he was aware and that we should just turn the doorknob upward and push hard. He seemed aggravated when we asked for a different room. Other than that, usually a great place to stay. Hot tub is always nice!"

"Awesome room"

"Exceptional customer service from the front desk to housekeeping to the kitchen- all very helpful and friendly. Great restaurant nearby..."

"If your not a member you pay for the breakfast,room didn’t have a microwave and if you like privacy in the bathroom not possible the door are sliding no locks and see through glass but other than that staff was friendly room was so great and they do have shuttle buses if needed."