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"This hotel was affordable and the rooms are great!"

"Got upgraded to one of the timeshare apartments and lived in LUXURY for my couple day stay. Staff was very friendly and helpful. Felt very safe on the property. Rooms were beautiful and very clean I will definitely stay here again!!"

"Very pleasant experience. Room was of adequate size and as described. Room was clean and in good shape for an older building. Restaurants and Entertainment within walking distance."

"I’ve lived in Florida for many years this is the first time I stayed before a flight due to my early 6 am departure time ! Valet was easy, room was great an convenient! Bellman takes you bags to check in and an escalator down to security gave me the convenience of gaining some extra sleep so I’m not exhausted before I even leave ! Highly Recommend and from now on this will just be part of my pre vacation !"

"Clean and so fun. People are great! Everything and everyone has been wonderful and we are frequent Disney Resort visitors and Holiday Inn resort owners, but this place beats both! "

"Seamless check-in process and staff was very friendly. "

"I always enjoy staying at this property. The staff is friendly, the location is ideal for walking to Universal Studios, and I've never had any issues. I was slightly disappointed that they took out the Starbucks, but this is still a great property. "

"The service was excellent but it seems obvious they operate on a skeletal staff. There is nobody assigned to the little store inside. You have to go to the desk clerk ( who is also the manager.) The bartender is also the food server and busser in the restaurant. There is no concierge nor baggage porters. I realize it is low season, but for a higher end hotel, it really felt sparse. I saw almost no other customers. The room was dirty! I found party remnants in the room ( a party streamer/confetti) and there was tape all over the windows inside. The window itself is filthy. The bed was lumpy. Hardly slept and awoke with a backache. The restaurant food is pretty good actually. They were out of some menu items however. I think overall this was a vibrant, active hotel, maybe 20 years ago. But it seems VERY TIRED now."

"Amazing and convenient "