Weldon Spring Heights Hotel with Pool

"Fffff"

"Staff was friendly and courteous going out of their way to satisfy you. Breakfast was the only downfall."

"The breakfast and the room were fine, but the cleaning staff left us with completely empty shampoo and body wash dispensers in the shower, and even the hand soap for the sink was completely empty when we got there. Not even a plain bar of soap could be found. It was late when we got there, and we were so tired from traveling all day that we went right to bed. The staff did absolutely nothing to make sure we had a stocked room, and didn’t even ask us how our stay was when we checked out early the next morning. We probably didn’t smell too good, since we didn’t have any soap for our morning shower, so it’s even worse that they didn’t even ask if everything was ok. While I was checking out, I hesitated after he said good day to me, then I waited another few seconds to see if the man at the desk was going to ask me how our stay was, but when he didn’t I just bid him a good day and walked out. We will not be returning to Crown Plaza St Louis Airport on our future travels through St Louis (which is often)"

"Nice breakfast"

"The hotel appeared to look clean. However, upon arriving there were large crackers/chips in the floor by the air unit in the room. Additionally, one of the elevators had what appeared to be puke/stool. The front desk attendant was notified and 4 hours later it was still not cleaned. The next morning it was wiped up but not cleaned and the 3rd flood had the same puke/stool on the floors outside of the elevator for 3 days. The room provided 2 towels for 2 adults & 1 child and when asked for more after already being there for 2 days we were only fggiv"

"The room was very clean and the staff were kind and helpful."

"Clean rooms, convenient location, oarking garage across the street "

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"

"I was pretty disappointed with our stay here. The staff was nice but the room was terrible. First of all, none of the lights worked in our room besides the bathroom and one lamp. Yeah, the main light was broken. There were holes in the doors/walls. The mirror had chips around the wood and the desk had dirty spots on it. Terrible stains on the chair and stains on bedding. It didn’t feel very clean. There was just one towel layed out on the bed when we arrived, not folded, just layed out almost like a sort of blanket at the end. There was also a guy walking around the hotel when we checked in around 6pm who was still walking around at like 2am wearing some kind of tactical looking vest that was kind of sketchy. He was obviously not a security guard or any kind of military so I'm not sure if he was a guest or what but it was interesting none the less. Seemed nice but still threw us off guard. I wanted to switch hotels but we couldn't get our money back in time to do so."