“Not too bad although the room is really small. In addition, I am very sure my power line was left at my room when I checked out the hotel. But when I called back the hotel, they said they didn't find anything in my room when I left. A few days later, we stayed at other Staypineapple in Seattle. Similar things happened. One of my friend left a small gift on the sofa at the lobby and left for just 5 minutes. But he went back to the lobby, the small gift was gone. Then he went to the front desk,……
“Not too bad although the room is really small. In addition, I am very sure my power line was left at my room when I checked out the hotel. But when I called back the hotel, they said they didn't find anything in my room when I left. A few days later, we stayed at other Staypineapple in Seattle. Similar things happened. One of my friend left a small gift on the sofa at the lobby and left for just 5 minutes. But he went back to the lobby, the small gift was gone. Then he went to the front desk,……
“I and my husband came for the 128 Boston Marathon. My unit was in 41 St. Stephen Street. The location is very convenient with Symphony Station just round the corner. A short walk to Hynes Convention Centre and Marathon finish line. Whole Food Market is just 3 minutes walk and there are many nice restaurants around. Though in an old building, the unit appears recently renovated with marble kitchen table top, a big fridge, microwave, toaster and electric stove which is very efficient in cooking.……
“I and my husband came for the 128 Boston Marathon. My unit was in 41 St. Stephen Street. The location is very convenient with Symphony Station just round the corner. A short walk to Hynes Convention Centre and Marathon finish line. Whole Food Market is just 3 minutes walk and there are many nice restaurants around. Though in an old building, the unit appears recently renovated with marble kitchen table top, a big fridge, microwave, toaster and electric stove which is very efficient in cooking.……
“Bath room was not so clean, especially the walls around the tub; all the towers were so uncomfortable; But the most unacceptable thing is my room was on the 23rd floor, include "city view" which was more expensive than regular room, but there was a door connected my neighbors's room, which means if I open the door in my room, my neighbor opens his door, two rooms are been connected. Then at the second day of my night there, there were around ten people had a big party in my neighbor, started……
“Bath room was not so clean, especially the walls around the tub; all the towers were so uncomfortable; But the most unacceptable thing is my room was on the 23rd floor, include "city view" which was more expensive than regular room, but there was a door connected my neighbors's room, which means if I open the door in my room, my neighbor opens his door, two rooms are been connected. Then at the second day of my night there, there were around ten people had a big party in my neighbor, started……
"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."
"Hotel itself is nice. The room is also new and clean. Problem is the service. First hotel lost my luggage stored there and also could not find my parcel when I checked in. Housekeeping is v chaotic and not hygienic. "