Private pool
Check availability

Reviews of Val du Charron Guest House & Wine Estate

4 out of 5
Val du Charron Guest House & Wine Estate
Bovlei Road, Wellington, Western Cape

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 56 reviews" "
Rating 8 - Good. 16 out of 56 reviews" "
Rating 6 - Okay. 6 out of 56 reviews" "
Rating 4 - Poor. 4 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduard

Stayed 2 nights in Dec 2023

2/10 Terrible

Faried

Stayed 1 night in Aug 2023

10/10 Excellent

Andre

Stayed 1 night in Aug 2023

10/10 Excellent

Andre

Stayed 1 night in Aug 2023

10/10 Excellent

Andre

Stayed 1 night in Jul 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was raining cats and dogs and walking into reception with the fire burning was quite enjoyable. Reception was a pleasure and seemless. Rooms clean and well appointed. Even with load-shedding the essentials were working and the Grill Room gave excellent meals including breakfast. The only "question" I have is why breakfast only starts at 8. Does result in coming late at the office.
Stayed 2 nights in Jun 2023

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floating in Paarl
Our stay was excellent as always but the reason why I have two points marked with a shortfall is that due to the rain our room (27) had a leak in the corner which soiled the carpet. I know it rained heavily but its still a problem I decided to report because it can cause mildew to form and the carpet destroyed.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Simone

Travelled with family
Liked: Cleanliness, room comfort
It’s a beautiful setting, we had 1 nice room ., one average, that had a bad smell in the shower . They moved us . Food & service was not good , wouldn’t go back . Overpriced for what u get
Stayed 2 nights in Feb 2023

10/10 Excellent

Gerda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
There is no attention to detail and standards are not kept across the board. This could be an amazing place, but until someone cracks the whip this lovely place will be a bit disappointing. The main redeeming feature is location, it is stunning there.
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021
Response from Management on 1 Jun 2021
Dear Guest, Thank you for taking the time to review Val Du Charron Estate. Thank you for your rating. We do appreciate it Hope to see you back soon. Kind Regars, Val Du Charron Estate

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European elegance captured in Africa!
I have traveled extensively in South Africa & i would have to stay Val Du Charron was in the top 5! From the ambiance, to the views, to the fine cuisine & service, i was thoroughly impressed.. I enjoyed my room with a view & the lovely tea & coffees that were so elegantly placed in my room. All the comforts & European elegance captured in Africa! I would definitely go back...
Stayed 1 night in May 2021
Response from Management on 24 May 2021
Dear Pamela, We are incredibly grateful that you took the time out to leave us this review. Our property values put customer satisfaction as a top priority, and we are committed to our guests. Its customers like you that make our job a pleasure. Please do keep us in mind on your next trip to our area. We look forward to welcoming you back soon for more of the same. Kind Regards, Val Du Charron Team & Management.

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very happy!
Overall we where very happy with the friendliness of the staff and how beautiful the Estate was. Just want to give some advice to the estate, the room that we stayed in, all the doors and extractor fan in the bathroom were very squeaky and noisy and needed some oil.
Stayed 1 night in Feb 2021
Response from Manager on 22 Feb 2021
Dear Monique, Thank you for taking the time to review Val du Charron. It is wonderful to read that you enjoyed your stay with us. Your comment about the squeaking of the doors and the noises from the extractor fan will be shared with the parties involved. We hope to welcome you back in the near future. Kind Regards, Val Du Charron Estate.

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Manager on 18 Nov 2020
Dear Monique, Thank you for rating us 8/10. We do appreciate. Hope to welcome you back soon. Kind Regards Val Du Charron Estate

10/10 Excellent

SARI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and very very friendly staff
Stayed 1 night in Feb 2020
Response from VDC Team on 10 Mar 2020
Dear Sari, Thank you for taking the time to write the review. We appreciate all feedback. We do hope to see you again for another visit in the near future. Thank you VDC Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and caring. The view was spectacular and beautiful areas to sit back and relax.
Stayed 2 nights in Jul 2019
Response from management on 2 Aug 2019
Dear Guest, Thank you for taking the time to review Val Du Charron. It is wonderful to read that you enjoy your time spend with us. We hope to see you back soon. Kind Regards Val Du Charron Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Thoroughly enjoyed our special weekend at Val Du Charron. Very friendly staff, beautiful comfortable rooms. Spa on the premises was an additional treat and Beauty was the best therapist. Thanks for a wonderful stay
Stayed 2 nights in Jun 2019
Response from management on 24 Jun 2019
Dear Guest, Thank you for taking the time to review Val Du Charron. We do appreciate. It is wonderful to read that you had a lovely time spend with us. It was a grate pleasure to have you at our Estate. Hope to see you back in future for more. Kind Regards Val Du Charron Estate Team.

10/10 Excellent

Lizani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, gorgeous location. This exceeded all our expectAtions. Will def stay there again.
Stayed 1 night in Apr 2019
Response from Management on 17 Apr 2019
Dear Lizani, Thank you for taking the time to review our property. We do appreciate. It is always thrilling to read that our guests had a memorable time spend with us Hope to see you back in future for more of the same Kind Regards Val Du Charron Estate

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay at Val De Charron
Accommodation good. There are two restaurants. The Italian restaurant terrible. Service was bad and food really not good. At the other restaurant the service and food was excellent.
Stayed 1 night in Jan 2019
Response from management on 14 Feb 2019
Dear Willem, Thank you for the review. We do appreciate the feedback form our guest. It inspire us to do better. Hope to see you back so we can make your next visit a better one. Thank you Val Du Charron Wine Estate

6/10 Okay

Gerard

Val de Charron
Found the Superior Double rooms uninspiring. Old carpets on en-suite shower floor. Diluted Shampoo in showers. Aircon didnt work. Upgraded to 5 star room, as no other rooms available and paid for it. Then had no internet, no working phone so still had to walk up to order breakfast at main bar. Service was slow and prices are steep and hygiene is questionable. The venue and the surrounds are very tidy and the area is very beautiful. Its a pity that the continental breakfast was the same every day, no variety, but was good. The stay was not enjoyable and we will not stay at the guesthouse again.
Stayed 6 nights in Dec 2018

10/10 Excellent

Jack YC, Durban, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All nice and quiet
Quiet and tranquil.... Had a best sleep in 2 weeks while working in Cape Town
Stayed 1 night in Oct 2018
Response from management on 19 Nov 2018
Dear Guest, Thank you for taking time to review our property. We appreciate it. We are glade that you enjoyed your stay with us and hope you will be back for more of the same in the future. Kind Regards Val Du Charron Management

6/10 Okay

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feedback
They couldn't find the booking from Hotels.com at first and once it was clarified, we got a room with no view or shall I rather say a view to the staff quarters. It wasn't what I envisioned from your website.
Stayed 1 night in Sep 2018

10/10 Excellent

Prasha

Excellent stay in Wellington
Fantastic experience on all fronts.Great hotel with fantastic views of the vineyards and the mountain Great service and hospitality. The Grillroom menu was excellent and the food did not disappoint. Vegetarians will however have to order from the the Pizza E Vino (the other restaurant at the hotel).An extra smile as we were upgraded to a suite.
Stayed 1 night in Aug 2018
Response from Evans on 21 Sept 2018
Dear Prasha , Thank you so much for these kind words and great review score. We are truly delighted to hear about your recent experience at Val du Charron. Your kind words will definitely be shared with the rest of our team. We look forward to welcoming you back to Val du Charron in the near future for more of the same. Kind regards, The Val du Charron Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from General Manager on 22 Jun 2018
Dear Guest, Thank you for taking the time to review our property, Val du Charron. We are delighted to hear about your experience. A 5 star review is very high praise and we thank you accordingly. We look forward to welcoming you back in the near future. Kind regards, The Val du Charron Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a location.
Stunning views, wine, food and facilities. We stayed in the coach house with pur own splash pool and amazing private courtyard and room. Staff are friendly and make everything easy. The wine is fantastic too and you can do free wine tasting to choose your favourites. Enjoy as much as we did.
Response from The VDC team on 30 Dec 2016
Hi There, Thank you for taking the time to share your experience with us. We are glad you were able to enjoy all the available activities. We hope you were able to purchase some wine to take home.

8/10 Good

Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
Excellent place to stay for views and location to wine estates. Own restaurant limited and service at breakfast needs attention
Response from General Manager on 30 Dec 2016
Hello, Thank you for your review. We are glad you enjoyed the beautiful views around our property. We produce all our wines on-site from our vines. We will look into the service at the restaurant and hope you were able to enjoy our new restaurant Piza e Vino for a lunch treat. Best wishes, The VDC Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
We had the family room which had loads of space and very comfortable. Seperate shower and bath and balcony with seating for four. Other rooms are on the front of the building with fantastic views. Family room does not have any view to speak of, but not a problem. "Theatre of Wine" presentation by Ketso was very entertaining and interesting. Wine was good too, in particular 4 White Legs and Black Countess. Freshly prepared breakfast outstanding as were steaks we had on evening. Would definitely return.
Response from The VDC Team on 13 May 2016
Thank you for reviewing our property. We are glad that you were able to enjoy luxurious comfort at our 4-Star Guesthouse. The Black Countess and 4 White Legs are our crowd favourites. The breakfasts are delcious and our restaurant, The Local Grill, serves the best steaks in town. See you soon, The VDC Team

10/10 Excellent

Margaret, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!
I cannot rate our stay at Val du Charron highly enough. The service was great from the moment we walked in, and remained consistently so throughout our stay. We had all our meals in their Local Grill restaurant, where the waiting staff is attentive and friendly and the food absolutely delicious (especially the steaks!). The views over the valley and mountains are peaceful - something special. We did mountain biking in the area and the trails at Welvanpas are world class. Highly recommended!
Response from The VDC Team on 8 Apr 2016
Hi Margaret, Wow! Thank you thank you thank you! This is amazing, we are ecstatic that you have enjoyed your stay with us. We are lucky to have such amazing service champions working with us on the property. The views are spectacular and we cannot get enough of the steaks at The Local Grill. We are certain the you will be coming back for more. Until we meet again,

10/10 Excellent

Brad, Cape Town, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellington's hidden GEM
The CoachHouse... magic in Wellington! BLOWN away at the fantastic service by everyone from duty managers through to restaurant staff! I will definately be back again in 2016!
Response from The VDC Team on 8 Apr 2016
Hi Brad, We are blown away by your kind words! Thank you for seeing the beauty at Val du Charron Coach House. The staff are as amazing as the views and we are lucky to have them on our team. Many thanks

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
incredible setting and great, welcoming staff xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Response from The VDC Team on 8 Apr 2016
Hi Anonymous, Thank you for taking the time to review our property. We value our staff as we do our family. They are simply the best. What a great setting indeed!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 24 Oct 2016
Hello, Thank you for taking the time to review our property. We are thrilled that you had enjoyed your stay with us. We hope to see you soon! The VDC Team

10/10 Excellent

Connie, St. Cloud, MN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't want to leave!
Beautiful view of the valley. We have gone on other cellar tours, but this was the most informative by far. Excellent service.
Response from The VDC Team on 19 May 2016
Hello. Thank you for taking the time to review our property and for telling us about how wonderful your experience had been. We are glad that you had enjoyed our tours from our tour guide and well informed. We hope to see you again.

8/10 Good

Anita, Tiny, Ontario

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Place. Unfortunate Service.
This is a beautiful place in a gorgeous setting. Unfortunately we came away feeling a little shortchanged. We were greeted by the poor, harried chef who informed us that because there had been a wedding the day before, there would be no restaurant services that night. That was something we were counting on after a long drive and part of the reason we choose Val du Charron. We were informed that there would be load shedding for two hours that night but that the generator would come on. The lights did go out but the generator failed to come on and no one came to check if all was functioning as it should. Needless to say this made for a less than enjoyable, very dark stay. Breakfast was good and served rather elegantly as would befit what appears to be a lovely spot. We inquired about the included olive and wine tours but it was too much of a walk for me so we passed. We inquired about the cellar tour and found the lights would not come on and we were given the short and somewhat hurried version. This is a beautiful place to stay in an absolutely lovely setting but we felt the service we received was short shrift.
Response from The VDC Team on 8 Apr 2016
Hi there, We are terribly sorry for this inconvenience that had been caused during our load shedding troubles. The generator has been giving us a few issues and has since been resolved. We apologize for this and fully understand the concerns above. We are glad that you found some light in the darkness with our breakfast. We hope to see you soon and that you would be able to have a better experience with us.

6/10 Okay

Andre-Pierre, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful wine farm breakaway
Stayed one night on our way to a wedding. Although it was kinda expensive, the pool was incredible and so too the breakfast.
Response from The VDC Team on 8 Apr 2016
Hi Andre We are happy to have been of service to you and hope that the wedding was a spectacular one. The pool is absolutely stunning on a scorching summer day. Breakfast is indeed the most important meal of the day. We hope to see you soon,

10/10 Excellent

Johan, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views and surroundings, worth the drive
Very friendly staff. Absolute amazing views and scenery.
Response from The VDC Team on 9 Apr 2016
Hello Johan There is nothing better than a beautiful location and friendly staff! We are fortunate enough to have both. Thank you for choosing Val du Charron and we hope that you had enjoyed the best of Wellington while you stayed with us. We hope that you had a safe journey home. We hope to see you soon,

10/10 Excellent

Thomas

Liked: Amenities
Alles war perfekt
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Val Du Charron zählte lange zu meinen Lieblingsplätzen in Südafrika. Dies ist leider jetzt vorbei. Als Stammgast im Restaurant wollte ich jetzt auch mal das Hotel austesten. Das ca. 27qm große gebuchte Luxuszimmer war ca. 16qm groß. Es war gegen 07:30 mit der Nachtruhe vorbei, da es eine Osterveranstaltung mit vielen Menschen gab. Das Essen im Restaurant enttäuschend.... das Steak ok, Gemüse und Kartoffelbrei fast kalt. Das kontinentale Frühstück bestand aus einem Schälchen Bircher Müsli. Der 1. Kaffee sehr gut..... der 2. sollte bezahlt werden. Es war eine Enttäuschung
Stayed 1 night in Apr 2021
Response from Management on 10 May 2021
Dear Peter, Thank you for taking the time to review our Val Du Charron Estate and share your most recent experience with us. It is only through feedback such as yours, that we can improve on our shortcoming and provide all future guests with a much better experience. Your comments have been noted and will be taken up with the parties involved. This level of experience is most certainly not acceptable. Though this will not change the experience you had at the property during your visit, we would still like to offer our humblest of apologies. We do hope to have the opportunity to host you again soon and turn your negative experience into a positive one. Kind Regards, Val Du Charron Estate Team & Management.

8/10 Good

rie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に素敵なところだったが、冷蔵庫が入っている棚にゴキブリが何匹もいたのが残念だった。
Stayed 1 night in Dec 2020
Response from Manager on 11 Jan 2021
Dear Guest, Thank you for taking the time to review Val Du Charon. We appreciate you feedback and your comment has been noted and will be brought under the attention of management. Hope to see you back soon. Kind Regards Val Du Charron Estate

6/10 Okay

Rolf-Erik

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fint sted på gjennomreise.
Flott sted! Litt rar mottakelse. Flott utsikt fra rom. Støyende avfukter på badet som var knyttet til lysbryter, slik at om man måtte på so på natta, vekket man den andre. Umulig å åpne propp i vasken. Bra biffrestaurant på stedet. Noe treg service ved utsjekk.
Stayed 1 night in Dec 2020
Response from Manager on 11 Jan 2021
Dear Rolf-Erik, Thank you for taking the time to review Val Du Charron. We do appreciate you feedback. Your comment has been noted and will be taken up with the parties involved. Hope to welcome you back soon. Kind Regards Val Du Charron Estate.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice country hotel in good quiete location .Good restaurant ,ideal weekend retreat.
Stayed 1 night in Sep 2018
Response from Evans on 21 Sept 2018
Good Day Thank you so much for these kind words and great review score. We are truly delighted to hear about your recent experience at Val du Charron. Your kind words will definitely be shared with the rest of our team. We look forward to welcoming you back to Val du Charron in the near future for more of the same. Kind regards, The Val du Charron Team

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riktigt avkopplande vistelse, vidunderlig utsikt
Jättetrevligt. Härligt rum. Bra restaurang och personal med mycket bra servicekänsla. Mycket bra SPA
Response from General Manager on 17 Apr 2018
Dear Mikael, Thank you so much for your kind words. We are delighted to hear about your recent experience at our property. We look forward to welcoming you back to Val du Charron on your next trip to Wellington. Kind regards, Val du Charron Team

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 natt med familj
Boende på vingård - 2 restauranger att välja på varav en serverade lite enklare rätter tex pasta , vi provade båda och var nöjda. Möjlighet till enklare privat vinprovning. Poolen varm, barnen badade på länge. Rekommenderas! -Om man har möjlighet att åka hit via R301 så är den en smal häftig bergsväg !
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Enttäuschender Aufenthalt
Ich hatte über Expedia ein Zimmer mit Blick auf das Val du Charron gebucht und bei "Wünsche" eingetragen, dass ich gerne ein Doppelbett hätte. Nach dem Checkin stellte ich fest, dass das Zimmer zwei Einzelbetten hatte, die man nicht einmal zusammen schieben konnte. Nach Reklamation bekamen wir ein Familienzimmer mit Doppelbett, das allerdings nach hinten ausgerichtet war. Nachts bellten bis 24.00 zwei Hunde im Nachbarhaus. Das Bad war mit Fliesen ausgestattet, die so rutschig waren, dass man barfuß darauf ausrutschte. Im Bad lag ein Teppich, der nach Käsefüßen roch. Dann brachten uns noch diverse Mücken um die Nachtruhe. Nur das Personal war sehr freundlich und hat sich mehrfach entschuldigt - leider konnte das den mangelnden Schlaf nicht ersetzen.

4/10 Poor

Johan

Disliked: Staff & service, room comfort
Response from General Manager on 24 Oct 2016
Thank you for rating your stay with us. We hope that you will be back to experience the luxuries of Val du Charron. The VDC Team

8/10 Good

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 24 Oct 2016
Thank you for taking the time to review our property. We hope your stay was a memorable one. We hope to see you soon at our 4* Guest House. The VDC Team

8/10 Good

Not Provided, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig oplevelse
Fantastisk dejligt afslappende ophold. Dejlige omgivelser, skøn vin og lækker mad. En rigtig skøn tur med kæresten.
Response from The VDC Team on 8 Apr 2016
Hej, Tak for dine venlige ord, vi er glade for, at du havde nydt dit ophold hos os og især med din kæreste. Kærlighed og vin gøre for den perfekte parring. Vi håber at se dig snart