West Babylon Hotel with Pool

"Overall, the hotel was good, but not great. Our stay was two nights, and we were able to rest well. The service at the front desk was not consistent. It really depended on who was working. The morning staff were professional, courteous, and went above and beyond. The evening and night staff were just okay. Room cleanliness was also average. We stayed in a junior suite. The bed was comfortable, and the space was larger than expected, which was a nice surprise. However, the bathroom was not cleaned properly. There was hair and soap scum still in the bathtub. The bathroom trash can was rusted, and the shower head was, too. Breakfast was not included with our booking, so I can't speak to the quality or experience of the breakfast. For a Hilton hotel, these are straightforward and relatively inexpensive issues that should be addressed."

"Clean room and staff was great. "

"Liked that there was plenty of self parking. Did NOT like that there was no coffee shop during the day. Breakfast was only passable."

"The room was on the 4th floor. The temp controls were worthless. When I was able to get the air conditioning or fan to work it stopped within 10 minutes when I wasn’t moving. The temperature never changed. The room was stuffy the whole time. I was able to crack the window but that didn’t move the air. I will never stay there again. "

"Make long story short. I stayed at The Hilton for 2 nights. My room temperature was between 81 to 78 F whole time. Because it’s old buildings. They switched back to AC from Heat during heatwave in NY. They asked me to open the window, however it designed to open about 2-3 inches. They told me that they will find an electrical fan, never happen. We all have known the heatwave came from news sauces. It came three days before the day I checked in. But Hilton switched back to AC the day I checked in. I don’t know why they didn’t start turning on AC before the heatwave came. Not only my room but also whole building and guest rooms were hot. I was not very happy to work in my room and I had sweat all the time. Technicians are working hard for maintenance, and thy honesty told me that room temperature will not go down under 77 degrees for 4-5 days. I would like to make a complaint to management office. ."

"Good place"

"We had a great time, heated pool was nice though I feel it needs a bit more filtering as some days it was a tad cloudier than I would prefer. Breakfast was great and everything was clean Beware, they charge 15usd plus taxes per night per car, so not free parking."

"Clean room, polite hospitable staff"

"Excellent place to stay. The experience from the beginning to the end is phenomenal. The front desk welcomes you as if you were family from the moment you walk in and goes above and beyond to accommodate creating a wonderful customer experience. I have stayed at this location many times and going forward will do as well."