“Beautiful castle building, free coffee at the reception, staff are very friendly and helpful. They even offered me a ride to the train station when the next train was coming within half an hour. Overall it’s a very pleasant stay. ”
“We loved The Merchant!! Lovely hotel, excellent staff (esp. Kaylee!!-Thank you for making our stay so great!). It was walking distance to the tours, shopping, and restaurants! Would definitely stay there again. ”
“Unfortunately, we spent only one night at this very quaint historic hotel. The room was spacious and had an incredibly comfortable bed! There is a restaurant, beautiful outdoor patio with bar, string lights and even a speakeasy in the basement! Parking was easy and free. The hotel staff was wonderful!”
“this is my first time to stay with Extended Stay America. there is no breakfast,no coffe maker if you don't ask for the frontdesk.
if i have choice, i will not stay with this hotel again.”
“Great location for all of Cape Ann. Helpful and courteous staff. Accommodations were comfortable and clean. A more substantial hot breakfast would have been a nice touch.”
