Indoor pool

Reviews of Austrian Haus Lodge

2.5 out of 5
Austrian Haus Lodge
6 Abroad Rd, West Dover, VT

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 5 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were basic but clean. Staff was very nice. A good place to hang out at the end of the day skiing.
Stayed 2 nights in Mar 2024
Response from innkeeper on 28 Mar 2024
thank you

10/10 Excellent

Michelle

Stayed 3 nights in Jan 2024
Response from innkeeper on 29 Mar 2024
Thank you

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Innkeeper on 19 Mar 2024
Thank you

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the bestest hotels ever. 5 minutes to ski slope. Amazing hot sauna and pool. Price is good.
Stayed 1 night in Mar 2024
Response from innkeeper on 4 Mar 2024
Thank you

8/10 Good

CHRISTOPHER, JOHNSTOWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s close proximity to Mt Snow
Stayed 1 night in Mar 2024
Response from Innkeeper on 3 Mar 2024
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from innkeeper on 3 Mar 2024
Thank You

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Innkeeper on 3 Mar 2024
Thank you

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from innkeeper on 2 Mar 2024
Thank You

8/10 Good

Sergei, manchester

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from innkeeper on 22 Feb 2024
Thank you

10/10 Excellent

Theodore

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from innkeeper on 20 Feb 2024
Thank You.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Owners are super friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Innkeeper on 15 Feb 2024
Thank u for the review

10/10 Excellent

Xing

Stayed 3 nights in Feb 2024
Response from innkeeper on 15 Feb 2024
thank you

8/10 Good

Angela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No shampoo or cream rinse or hair dryer in the room. The water was warm and too cool to shower. For the price of the room these should have been included.
Stayed 1 night in Feb 2024
Response from Innkeeper on 11 Feb 2024
Thank you for the review, we do have shampoo at the front desk for anyone who needs it, and a hair dryer could be borrowed as well. Hot water should have been ok. If issues there please let me know, as could be a water regulator issue in the handle. Which can be fixed if known. Sorry for any issues you did have.

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Close to the mountain, very nice staff, but the worst beds I've slept on in a long time.
Stayed 1 night in Feb 2024
Response from Innkeeper on 12 Feb 2024
Thank u for the review, and I’m sorry about the trouble with the beds.

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities
This place is a gem for skiing. The nicest owners who made you feel at home. Great value.
Stayed 2 nights in Jan 2024
Response from innkeeper on 8 Feb 2024
thank you, we try our best.

10/10 Excellent

Suzanne, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service
It is what it is, great for a weekend ski trip. Please note, if you don't want to be woken up early by skiers gunning for the first runs, these dated walls/ceilings will seem thin. That said, it is a classic small ski lodge, with clean rooms and a community area w/ wifi, dining with microwave, and pool. Although we did not use the pool or sauna, it is great option for the price and location. The owners are amazing and I can't wait to come back and enjoy the Indian Buffet.
Stayed 2 nights in Feb 2024
Response from innkeeper on 5 Feb 2024
Thank You, I am glad you enjoyed your stay.

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service
Property was very nice. Vintage and clean. Close to Mt Snow and didn’t break the bank.
Stayed 1 night in Feb 2024
Response from Innkeeper on 5 Feb 2024
Thank you, I am glad you enjoyed your stay

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alright! Yeah! Super dooper!
Very comfortable room with plenty of heat when you want it. Great selection of breakfasts and juices. Teas all day and a big living room with fireplace. Tons of board games, including Othello, and an old piano that makes sonatas sound super spooky! On friday and Saturday you can order from a menu of homemade Indian food and on Sunday there's a buffet! The winter special was our favorite. And there's spicey sauce on the side if you ask. Oh, yes.
Stayed 4 nights in Jan 2024
Response from Innkeeper on 24 Jan 2024
Thank you for your review, we do try our best for our guests. The buffet is only on the 3 rd Sunday of the month. So glad you enjoyed the food as well.

4/10 Poor

Halyna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overpriced and outdated with musty smelling rooms. Old noisy beds / Mattresses sunken in the middle - super uncomfortable to sleep and gives you backaches in the morning. Only stayed there because of last minute reservation and nothing else was available. Would not recommend
Stayed 3 nights in Jan 2024
Response from Innkeeper on 15 Jan 2024
I am sorry your stay was not comfortable, we’ve had many people stay here without issue with many return stays. We do clean the rooms thoroughly with disinfectant sprays and air out rooms when we can so any smells dissipate. Apologize if there was still an issue.

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Innkeeper on 9 Jan 2024
Thank you, I’m very happy you enjoyed your stay with us.

8/10 Good

Brad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good cheap place to stay right near Mt Snow. Host is very friendly and helpful. This is an old lodge without any updates. The TV's are from the early 90's.
Stayed 3 nights in Mar 2023
Response from innkeeper on 27 Mar 2023
Thank you for the review

10/10 Excellent

Chris, Norwalk

friendly and helpful staff
Stayed 2 nights in Mar 2023
Response from innkeeper on 16 Mar 2023
thank you

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Update Required
It was a nice place to stay because of how close it is to Mount Snow. It was a good price but sometimes you get what you pay for.
Stayed 2 nights in Mar 2023
Response from Innkeeper on 7 Mar 2023
Fair enough.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Innkeeper on 1 Mar 2023
Thank you

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved supporting this locally owned establishment!
We really enjoyed our stay at Austrian Haus. It was centrally located to Mt. Snow, and the owners were so lovely and accommodating. Shital's Indian food was delicious - it was great to have a dining option on site. The lodge had a nice cozy main room with fireplace and board games and a nice pool room and sauna as well. The rooms are basic - if you're looking for a 5 star experience you'll need to look elsewhere and pay a lot more, but it was clean and we liked that continental breakfast was included. We would definitely return
Stayed 3 nights in Feb 2023
Response from innkeeper on 21 Feb 2023
Thank You for your review

10/10 Excellent

Jacob

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from innkeeper on 30 Jan 2023
Thank You

10/10 Excellent

Tyler

Stayed 2 nights in Jan 2023
Response from Innkeeper on 7 Mar 2023
Thank u

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was comfortable. Ketan and Shital were so welcoming and accommodating during our trip. The place is more of a vintage style lodge, we would definitely be coming back again!
Stayed 3 nights in Dec 2022
Response from innkeeper on 5 Jan 2023
Thank you for your review.

10/10 Excellent

David

Stayed 3 nights in Dec 2022
Response from innkeeper on 1 Jan 2023
Thank you, so much for your review. We do our best for our guests.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Run down and tired
Disappointed that this vintage lodge has not been maintained very well. Bathroom shower panels barely hanging on. Trim and caulking bad. Walls are paper thin. A little TLC could make this place nice. Tube TV didn’t work.
Stayed 4 nights in Feb 2022
Response from innkeeper on 26 Feb 2022
I know the place is older, and we are slowly working on what needs to be done. As for TV not working , let me know. I could have either fixed or replaced usually fairly quickly. If something doesnt't work in a room please let me know. I don't check every TV in place everyday. Things do stop working at various times, and unless I know I can't fix. Also FYI TVs are older models but not as old as the tube TVs. of the 70's .

8/10 Good

Ashley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were very small and extremely dated. It was difficult to cram 2 kids and 2 adults plus ski gear in the room with 2 double beds. A basic continental breakfast was included. Heated pool and sauna were very nice. Proximity to Mt. Snow was great. If we stayed again we'd book a larger room.
Stayed 3 nights in Feb 2022
Response from innkeeper on 22 Feb 2022
Most places in our area were built on the 60's when room sizes were smaller. But many families with kids have come through and stayed in the rooms without issue. But I understand, they are not the modern size rooms of the current era. Thank you for your feedback and glad you enjoyed your stay otherwise.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022

6/10 Okay

Jolanta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No internet and no coffee maker in the rooms only in the common area. Round down but clean. You can hear people in the other rooms well. Breakfast was fine.Small TV from XX century but working well.
Stayed 2 nights in Jan 2022
Response from innkeeper on 27 Jan 2022
Thank you for your review, yes, as stated everywhere and on most of these reviews we do not have internet access in the rooms. We do not have coffee makers or microwaves or refrigerators in the rooms. But do have coffee and tea avail. as long as desk is open and a microwave and toaster oven as well that can be used. We also have ice for free for anyone who brings a cooler. We do our best to accomodate people and work with them.

10/10 Excellent

Vladimir

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Clean, quiet, great owners, sauna temperature was real hot. My only suggestion would be to add a restroom in the pool/sauna area.
Stayed 3 nights in Jan 2022
Response from Innkeeper on 18 Jan 2022
Thank you, as for a restroom, there is one outside the first floor door , just down the steps from the pool area future reference.

10/10 Excellent

Judd

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a perfect ski lodge. Easy to get to Mt. Snow and plenty of fun nice restaurants on the way. Pool table was a fun bonus. Bathroom needs some updates.
Stayed 3 nights in Jan 2022
Response from innkeeper on 18 Jan 2022
thank you, for your feedback

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service
The property was a great value and close to skiing. The family that runs the property was great!
Stayed 3 nights in Dec 2021
Response from Innkeeper on 6 Jan 2022
Thank you, we try our best

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from owner on 25 Mar 2021
Not sure where the problems were here, as I have no clue as to what was wrong. But most people who have stayed here have no issues. If because of Covid ... we have things shut down , can't fault us. WIFi is only in common area as stated everywhere. We do our best to work with people and if told there is an issue we try to work with them, If not then nothing we can do.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Mount Snow, clean and spacious room, no Wifi in the room but that was fine for us. Very much look forward to when the pool is open again after Covid and continental breakfast is back! Great place to sleep after a day of skiing!
Stayed 2 nights in Mar 2021
Response from Innkeeper on 9 Mar 2021
Thank you , for your review, we do try hard to make our guests feel welcome and have been cleaning thoroughly between guests. WiFi while not in rooms is available in the common room. We are also looking forward to getting the place fully open again and want this pandemic behind us. Until then want to try and keep everyone safe.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Owner was very friendly and helpful. I know with Covid a place like this has taken a hit, but the place needs a bit of TLC and wifi in the rooms seems like a must
Stayed 2 nights in Feb 2021
Response from owner on 5 Mar 2021
Thank you for your feedback, we do try our best to work with guests when they are here. We know the place is older but keep it clean.

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
2/10 would not recommend
The staff/owners are very nice and accommodating. However, our first room we were given was not clean ( rug was stained and dirty, bedding had stains, mirror had finger prints and counter space was dirty). We asked for another room on the second floor( I would recommend if you do stay here to ask for a room on the second floor due to how loud this place is) and this room was slightly updated and we could visibly see the difference in cleanliness from the first room. However, I personally would not stay here again or recommend my friends or family to stay here. My night sleep was awful due to you can hear your neighbors very clearly and everyone pulling into the parking lot. They did have some board games in the lobby which was nice for guests to use. We paid way more than we should have for an outdated place like this.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Feb 2021
Response from owner on 5 Mar 2021
Thank You

6/10 Okay

Verified traveller

Travelled with family
Nothing really, everything was closed due to COVID.
Stayed 2 nights in Jan 2021
Response from owner on 11 Jan 2021
I know that due to COVID the state requires us not to have facilities open. Pool Sauna and continental breakfast are all on hold due to the virus. We cannot have too many people in the same area as such too prevent the spread of the virus restrictions are greater right now. Keep that in mind when coming up, and keep expectations realistic under current conditions. Things are constantly changing as too what is open and what is closed.