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Quality Inn & Suites

2.5 star property
Hotel in West Helena with free breakfast and fitness centre

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn & Suites

Lobby
Outdoor pool, pool loungers
Exterior
Premium bedding, blackout curtains, iron/ironing board, bed sheets
Free full breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
The price is HK$588
Price available on 2024/12/01
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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout curtains, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 4 Double Beds

Similar properties

Property grounds
Delta Inn
Pool
Parking included
Free WiFi
Air conditioning
6.8 out of 10, (281)
The price is HK$482
HK$552 total
includes taxes & fees
1 Nov - 2 Nov
Delta Inn

About the area

Map
1053 West Highway 49, West Helena, AR, 72390

What's nearby

  • J.R. House Athletic Complex - 2 min drive
  • Helena Regional Medical Center - 6 min drive
  • Pillow Thompson House - 7 min drive
  • Fort Curtis - 8 min drive
  • Freedom Park - 9 min drive

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪El Canaveral Mexican Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quality Inn & Suites

Property highlights
You can look forward to free full breakfast, laundry facilities and a gym at Quality Inn & Suites. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • A vending machine, a TV in reception and a front desk safe
  • A 24-hour front desk and newspapers in the reception
Room features
All 63 rooms boast comforts, such as premium bedding and air conditioning.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quality Inn & Suites?

As of 31 Oct 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 1 Dec 2024 start from HK$588.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Helena, this hotel is 1.2 mi (2 km) from J.R. House Athletic Complex and within 6 miles (10 km) of Helena Regional Medical Center and Pillow Thompson House. Fort Curtis and Helena Museum of Phillips County are also within 6 miles (10 km).

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 325 reviews" "
Rating 8 - Good. 118 out of 325 reviews" "
Rating 6 - Okay. 54 out of 325 reviews" "
Rating 4 - Poor. 29 out of 325 reviews" "
Rating 2 - Terrible. 30 out of 325 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Tracy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, amenities
Property needs to be updated.
Stayed 1 night in Aug 2024

6/10 Okay

Willie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kelley

Stayed 2 nights in Aug 2024

2/10 Terrible

Willie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Travelled with family
Place had bed bugs we woke up and had bites all over us.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Close to venue
Stayed 3 nights in Aug 2024

2/10 Terrible

Jerry

Disliked: Staff & service, property conditions & facilities
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
Stayed 2 nights in Aug 2024

2/10 Terrible

Sierra

Stayed 1 night in Aug 2024

6/10 Okay

Ernestine

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property needs a serious upgrade. Lighting bad in bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Stayed 1 night in Jul 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me. The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors. The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's! There were no cell phone/USB hookups. The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling. The ice machine in our building didn't work. Had to go to another building to get ice. The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us. The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping. The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness
Stayed 2 nights in Jun 2024

2/10 Terrible

joyce

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sink was stopped up. The swimming pool was out of service, and the sheets were dirty. The phones did not work. The carpet was wet like someone like someone hurriedly wanted to clean the carpet before the guests arrived. Overall there was a lack of Quality.
Stayed 2 nights in Jun 2024

10/10 Excellent

Crystal

Stayed 7 nights in Jun 2024

4/10 Poor

Tee Tee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a queen for a King price
The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Telisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower had water backup. Bug dead in room on arrival. Carpet not completely cleaned. Limited towels. Tv not clear to watch. Limited toiletries and they were old.
Stayed 3 nights in May 2024