West Hollywood Boutique Hotel

"It was a lovely hotel and the staff was outstanding "

"We booked this hotel last year and the reviews were great. Upon arrival one of our party was quite upset due to her cards not working and the staff was mot helpful at all just started at her in disgust. We were also told no further charges were to be made as it was all prepaid through virgin then having over 200 dollars debited from the account! The male members of reception were pretty good but the females were arrogant and ignorant when asking questions or advice. The smell of weed was present throughout the floors and in the lift which wasn’t a nice encounter. I believe this place offered better service before the Hilton takeover which seemed to be what I heard a few customers saying "

"The buffet was free but they do bring you a bill at the end, there is no balance on it, I assume it was to the encourage tipping"

"Room was ok, floor was dirty and the shower I was not able to take a nice shower due to the shower not working proberly"

"I had a great overall stay at the Andaz hotel. The room was very clean, and everything felt well-maintained throughout my visit. The staff was especially impressive—everyone I interacted with was friendly, helpful, and made the experience smooth from check-in to check-out. The only downside was the air conditioning unit in the room. It made a noticeable, somewhat annoying noise that was difficult to ignore while trying to sleep. Aside from that, everything else met or exceeded expectations, and I would still consider staying here again."

"A+ always"

"This place is a total luxury, tucked away in the middle of “where it’s happenin.” Iconic hotel where you feel like a rock star the minute you step foot in it. Room was fabulous!"

"Good property. Great location."

"The best! "