Detroit West Oaks Hotels

"Room was clean. Breakfast was awesome. Everything worked perfectly. Customer service was amazing! It looked just like the Marriot Bon Voy commercial."

"Clean, friendly staff"

"Staff were super personable and professional. Felt right at home and supported. Room was clean and everything worked well. I find it rare to have such a quality experience at a hotel. Will 100% stay there again"

"Very clean and nice. Will definitely be back. "

"Everything was great! The only issue we had was with the pull out sofa. The mattress was unusually uncomfortable. I know sofa beds are not the most comfortable to begin with but this mattress was the worst i had seen. It has springs throughout right under the material that covered it. You felt every one of them. My grandsons who slept on it, would have rather slept on the floor. Thankfully, the staff gave us an extra comforter that we laid over top and cushioned the springs a little. When a six year old complains about a mattress when he’s only been to three hotels in his life, it might be time to change the mattress. Other than that, we would stay here again! "

"The room was nice. We were only there for sleeping, so we didnt get to check out anything else, but we'd stay again! "

"Perfect everything easy parking friendly workers very clean the room good and Safe area Definitely I would recommend"

"Great service at the front desk. Thanks to Keisha and the Lady (server) from the breakfast time was also very helpful and they both went above and beyond to guarantee my stay was Great.! Thanks ladies for your support and assistance. If I’m back in Novi, anytime soon I’ll this will be my place to stay.! P.s. I was there during the renovations so I know the work would only enhance the quality of the experience. Sincerely Mr.Page"

"The suite was very nice and clean. The cable was a bit glitchy but that’s nitpicking. I did have an issue with both my keys constantly demagnetizing though. Had to go to the front desk because I was locked out at least 11/12 times. But the lady at the front desk was very nice and apologetic. In fact all the staff was friendly, courteous and talkative. Will be returning next year. "