预订西安普顿酒店宾馆住宿限时优惠

“The room was pretty clean and set up very nice. I wish the breakfast was a little bit better. It seems like it was not taken as seriously as it should be. The staff at the front desk were very helpful. Also, I wish there was certain details in the room that were a little bit cleaner.”

“Property and staff in great shape”

“Staff was rude and impatient. My husband and I felt that we were being treated unfairly and racist because #1 we paid for a king bedroom with a sofabed and they put us in a 2 queen bedroom on the 3rd floor. When we got to the room and noticed that it wasn't what we paid for, we called the front desk and told them and she was very rude and trying to rush us off the phone. You couldn't understand what she was saying because her English wasn't understandable. So we went downstairs to let her know……

“no”

“还行吧”

“very good”

“New & clean !”

“Everything is good, but the water for bathing is very very small”

“Overall it's a very nice hotel and I would recommend it to my friends.”

“Very new hotel”

“good”

“The staff was incredibly helpful and responsive. We had an issue with our fridge, and they immediately sent someone out to fix and then replace the unit in our room. Such a wonderful stay.”

“Very clean and quiet”

“Good”

“It was a terrible experience. Small rooms, bad smells, near the street, very noisy at night, even can’t fall asleep. Service was bad. Cleaning persons enter the room without nocking or ringing doorbell. The worker at the front desk is rude. All of the problems are obviously, she even said she didn’t see it.”

“My daughter and I stayed here for two nights. With the expectation for basic but quality accommodations, we were happy - the room was clean and had everything we needed, the environment was safe and quiet, and the breakfast was varied enough!”