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"The room was clean and the beds were very comfortable. The shuttle drivers were kind, efficient and gave this out of town person advice on where to go in the city. The front desk workers were very nice and accommodating. I will definitely book at this hotel again if I need to go back to the JFK area."

"Clean, great staff, quiet, will definitely book again."

"Very convenient location to Grand Central, Bryant Park, and Times Square"

"Fantastic Stay – Great Location and Wonderful Service! I had a very pleasant stay at this hotel and would happily return. The location is incredibly convenient – close to everything you might need, whether you're in town for business or leisure. The room I stayed in was spacious, clean, and comfortable – much larger than I expected, which made it feel like a home away from home. A special mention goes to the young lady at the reception desk. I didn’t catch her name, but she was exceptionally friendly and helpful throughout my stay. Her warm welcome and assistance made a great first impression and set the tone for the entire visit. Highly recommended!"

"Lotte is centrally located in midtown within walking distance to many tourist destinations. The Lotte was chosen due to Spa services located in the building and easy access by elevator. "

"Seamless check-in process thanks to Elias! Thanks to availability, I was upgraded to a higher floor, and my room was spotless upon arrival. The location is very convenient and lots of coffee/food options. I actually brought back take-out to eat at the open air rooftop, where there was plenty of space both outside on the patio and inside the lounge space. Free water, coffee, and tea up there was very nice. My favorite details was the free water bottle fill station on each floor by the elevators! In the summer heat, it was much appreciated. "

"Great hotel, confortable and with really great location."

"We stayed at the Lowe’s for 6 nights and it was one of the best hotel stays I have had. Everything was top notch. Clean, beautiful, and great location. The room was so comfortable and very spacious. But, the best part was how kind and helpful every hotel employee was. Will definitely be booking another stay. "

"Staff were excellent!"