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"This was our second stay at Casa Palopo. Although the rooms are wonderful and the property is gorgeous, it is a little tough to get around with so many stairs and no railings in sight. We like to hike, and unfortunately, this property is not conducive to that; the road is too busy to take your life in your hands, and the property itself has nothing. No one showed us the pools or gave us an orientation; we had stayed before, but things have been added such as the restaurant at the lake. We could see paddleboards at the pier, but had no idea if guests could use them or any other lake goodies. No tours are offered, and the "birding" there consists of offering you a pair of binoculars. The food was great and the people who work there all wonderful."

"The place is basic, with a bathroom with very low water pressure, noisy at times, great view of the volcanoes and Lake Atitlan from the terrace, convenient walking distance to the lanchas piers, some good restaurants and tiendas, tourist-oriented shops, and yes, from the Panajachel river paragliding departure and landing facilities. The breakfast selection was really basic, either chapin or American, with anything extra like orange juice for an extra fee. One morning we had to wait way past 30 minutes to order. When we complained they informed us there was a group who made reservations ahead of us who needed to be served first. The pool we never used because they told us the water was very cold, yet one evening there was a group of young people enjoying it without complaining. We all loved Paco, the welcoming happy parrot kept in the lobby."

"Beautiful oasis just steps from the lively downtown Panajchel. The thermal pool is very relaxing and the waterfall was fun to walk through to cool off. Our room was very large and comfortable with a nice sitting area outside the room. The staff were very friendly and helpful. The entire property is very clean and we felt extremely safe."

"Everything was good, except that we had no water and electricity for a few hours. "

"Good"

"Fatal que no tiene aire acondicionado "

"The staff was amazing, the food was fresh, the views were epic… a lil rough at the beginning since the instructions weren’t so clear on how to get into the property but aside from that, amazing experience. Will be back again. "

"Beautiful lake and great location, but to many stairs to climb. Rooms have no ac or have refrigerators. The staff is very nice and friendly. Overall I give them a C+."

"The hotel facilities did not look as pictured. The rooms are extremely dated, they don’t have AC or any temperature control. The property is marketed as a hotel but it looks more like a guest house. Also, the room service started before 8:00am when some of the guests are still sleeping. Food is average. "