Melbourne Westfield Knox Hotels

"Very good experience at the Rydges Ringwood. The hotel room was spacious and clean. Staff were friendly and knowledgeable."

"Was clean, easy access, "

"DANGEROUS HEALTH HAZARD: Parasite Risk, Filth, unpleasant. Stayed 3 times for work, but never again. This hotel is a severe health and safety nightmare. Health & Water: The water quality is appalling. After using the tap on my last day, I suffered a violent gastrointestinal reaction. The shower water is so harsh it "burnt" my skin barrier. The room provided a rusty, broken kettle, forcing me to use my own spring water until it ran out. Safety & Hygiene: Every stay involved cockroaches and thick dust. The environment feels unsafe; a window was smashed during my stay, and the clientele is often "shady." As a solo woman, I felt completely vulnerable. Management & Service: "Tegan" was dismissive and unpleasant. I requested a ground-floor room days in advance for a project involving heavy lifting from my van. Despite being the first to check in, I was ignored and given a top-floor room on the loudest side, while later arrivals, including a younger man in foot with a backpack - got ground-floor spots. This negligence & lack of compassion caused me severe physical strain and body damage. Environment: The property is trashed with cigarette butts. Staff sprayed weed killer directly behind me without warning; he wore a mask while I was forced to inhale fumes. Road noise is deafening 24/7. With no fly screens, you must choose between a room full of bugs or stifling aircon. Avoid at all costs. This is a genuine health risk and an out-of-pocket disaster. I will be taking further action."

"Loved our stay here, great rooms, bar, shopping, chill out areas…"

"What l needed "

"Very comfortable for an overnight or even a longer stay. I would have liked to have microwave available standard or optional for some kind of self catering "

"Yes"

"Good place to stay overnight"

"Had trouble entering the room as door was tight had to use foot the push on bottom of door, door to balcony had the glass broken, bedroom door had damage hole in door chairs in kitchen all the screws were loose dangerous to sit on stayed 5days never once was reception staffed all communication was by message room was clean carpet was stained room was not serviced during the 5days "