西湖酒店 | 熱門西湖住宿限時優惠每晚可低至 HK$490

「总体都特别好，就是房间消毒味太重了」

「The staff and parking was good but the conditions of the hotel were terrible. The elevator has stopped working one time and the room telephone was not working at all. The water pressure was very low and the tub was very slippery and the towels were pathetic. They were torn in four or five different places had holes all in the towels and the soap bars were as thin as paper.」

「The staff and manger were unprofessional. The air conditioner in the room was so loud we couldn't sleep. No hair dryer was provided i had to call and get one. The room was nice but didnt make up for the rude staff. Terrible experience.」

「Breakfast was good」

「N/A」

「Everything was great」

「Yes」

「Good for an overnight stay. Near the gas station and lots of truck around, but it's quiet in the room. It's a bit annoying for the reception asking too many personal questions to fill the survey. 」

「Great service, courteous staff and very clean. 」

「Stay here at least 2 times a year 」

「Yes」

「Yes」

「Great place」

「Room was clean but sofa was torn up badly … didn’t even get the room I requested … just a very bad experience 」

「Staff were all friendly and helpful. Breakfast was good. Room and facilities were clean. Bed was comfortable. No place to plug in electronic devices or set them, medications, water, etc. on the wall side of each bed (double queen room). Hand towel bar in bathroom loose, wall beside shower damaged from shower overspray, and no hangers for bath towels. Nothing serious, just inconvenient and slightly unsightly. Would stay again despite these things. 」