Westland Hotel with Pool

"Room was perfect. I’ll book there everytime. "

"N/a"

"Clean room, Great staff"

"Very friendly staff"

"Lourdes she was an amazing front desk help. She made the call to have me picked up from the airport. She made sure the check in process was smooth and easy. She assisted with many of things. She suggested places to take my kids and it was a hit for them.They had soo much fun at Zapzone. Other staff were okay some didn’t speak at all but it’s okay. Lourdes from the bottom of my heart….You are amazing and I pray you get a big raise and promotion. Quincie Davis"

"We got in after our flight and it was well after 4:30 and they were telling everyone in line that no rooms were ready. We had to stow our luggage and get a text which was about 40 minutes later. That wasn’t a good start. The rooms were clean and nice but the guest fridge is so small. Much smaller than what we are used to for our water and soda etc. We had to show our ID and get our purse checked every time we came and went to the casino which took some time and the valet parking took at least 45 minutes to get our car. Charging a $26 resort fee I’m just wondering why? It covered valet but forget waiting that long we just self parked. I had a wine bottle to unload and bring to our room but the closest entrance was the casino where the security made you walk all the way to the front of the hotel. We were just going to walk through, but nope. It feels like they were just really understaffed and only having two valet drivers with all the events they had was surprising. I don’t plan on coming back. Didn’t enjoy paying more here without a good experience. "

"Good"

"Cool"