Room and service are reasonable good. Breakfast quality is over expectation. The only negative experience is one day when I backed to my room in the afternoon for pick up something, the housekeeping was sitting in my room and playing her mobile phone.
真实旅客
2017 年 7 月入住 8 晚
6/10 一般
CHRIS,Mission Viejo
2024年06月17日
满意:员工和服务
不满意:清洁度
Floor was filthy, I walked around barefoot inside my room after checking in and never went outside. The next morning when I took a shower and the shower floor turned black when I ran the water. The beds are not anchored down and every time you sat down on the bed it would move slightly and you had to constantly move it back in place. The air conditioner sounded like a jet engine when running making it difficult to sleep. There was food from previous guest on the coffee tray on the table also. Parking lot and walkway floors were filthy and stained.
CHRIS
2024 年 6 月入住 1 晚
10/10 超赞
Dylan
2024年06月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome
Dylan
2024 年 6 月入住 1 晚
8/10 还可以
INTHIRA
团体旅客
2024年06月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant stay.
INTHIRA
2024 年 6 月入住 2 晚
10/10 超赞
INTHIRA
团体旅客
2024年06月11日
满意:服务设施
Staff has been great! Accomodating…I recommend !
INTHIRA
2024 年 5 月入住 3 晚
8/10 还可以
INTHIRA
2024年06月8日
满意:员工和服务
Monica is very sweet and helpful. Great attitude! Dolly was nice to give us a room w pool view which we enjoyed
INTHIRA
2024 年 5 月入住 3 晚
8/10 还可以
INTHIRA
团体旅客
2024年06月8日
满意:员工和服务、服务设施、住宿条件和设施
Monica is very sweet and helpful. Great attitude! Dolly was nice to give us a room w pool view which we enjoyed
INTHIRA
2024 年 6 月入住 2 晚
8/10 还可以
Ronald
2024年05月30日
满意:服务设施
Monica is very pleasant and kind to us as guest and Dolly gave us a good room on May 27,24 check in. We extended to January 2, 24 check out
Ronald
2024 年 5 月入住 2 晚
4/10 很差
Juana
与家人出行
2024年05月29日
不满意:员工和服务
Walls were dirty, staff started tearing up floors upstairs in the morning without notice when I checked in. So there was no sleeping. Beds unstable and noisy every time you move… pool was nice but room was mid
Juana
2024 年 5 月入住 1 晚
2/10 糟糕
Randell
2024年05月26日
不满意:员工和服务、服务设施、住宿条件和设施
I had a King-sized bed reserved, but they didn't have one when i checked in. They said they would "upgrade" me to 2 queen sized beds. I was traveling alone; this was a downgrade. They offered me no remediation for this downgrade. The queen bed mattresses were old and had 0 support. Was like sleeping on sharp springs. The refrigerator did not work so I could not have cold drinks. It was a poor room and poor service.