Westmount Hotel with Pool

"This property could use some renovations."

"The hotel was clean and well maintained. The staff were friendly and check-in was smooth. The Wi-Fi was fast and reliable. The location was great and close to many attractions. Overall, it was a comfortable and pleasant stay."

"Room was clean but other areas of hotel were not - elevator/pool. I was given an option on the Expedia site to have breakfast included so I paid for this option online, but the hotel didn't know what I was talking about and neither did the restaurant. The restaurant server was the worst service I have ever had in any restaurant in my life. We were there 4 nights and our card key for the room had to be reset every day we returned from our daily outing. Two out of about ten of the staff I spoke with were friendly - the rest I felt like I was bothering them with pretty basic requests. "

"Excellent place to stay "

"Il faisait tres chaud dans l'appartement, mais nous en avons été informés dès notre arrivée et des solutions nous ont été proposées."

"Great breakfast at restaurant "

"Staff was great, front desk really helped me out to get an early check in which I really needed after flying all night long. Always a pleasure staying at Europa! A+"

"Well maintained and charming old hotel. Comfortable bed, views, storage, wet/dry bar. Loved the spa type shower and high end toiletries. But, above anything else, the staff in both the hotel and restaurant (Brassiere 701) deserve special recognition. From top to bottom everyone was extremely well trained, professional, accommodating and most of all friendly (everything done with a smile which should brighten anyone’s day). I would not hesitate to stay here again and am already planning a family trip here. Oh. And I almost forgot, the location is awesome. Very walkable for plenty of sight seeing, shopping and dining (at all levels). "

"Overall, a good budget stay, but a dated hotel in need of decor and infrastructure upgrades. Not a good choice for anyone with even the mildest of mobility issues. As of March 2026, the accessible features at main entry inoperable; the doors are extremely heavy to manage even without luggage and parcels. No consistent doorman/greeter to assist guests through the sallyport. Hotel needs to be more transparent about parking. Self-parking is across street in a private underground lot with no elevator. This is not mentioned in hotel profile. Staff advertises it as "no in-out privileges", when really, one can enter and exit at will. $30/24hrs. Elevator to floors above 15 out of service. No posted timeline for repair for either front door or elevator. Only option is the tiny service elevator, which is clumsy to share with hotel staff. My initial room on 17th floor had inoperable HVAC - no A/C or heat controls. Staff changed my room to a lower floor at no extra charge. Personnel friendly and professional; and the room was spotless, very clean."