“Great place to stay, super convenient location for exploring Whitby and a public car park only 3 minutes walk away. Great selection of tea & biscuits in the room on arrival and a fridge with bottled water & milk in the hallway for all rooms to access. Breakfast was made fresh upon request. Great price for everything that was included.”
“Having stayed with you previously, we were really looking forward to returning. Unfortunately, what should have been a lovely and relaxing family break was overshadowed by a number of issues relating to cleanliness, service and the overall guest experience.
Upon arriving at our room, we were disappointed to discover that the toilet had not been properly cleaned and still contained faeces from a previous occupant. There was also a noticeable stain on one of the chairs.
Although we were……
“The best located hotel in Robin Hood’s bay for parking and ease of access to the old village.
Friendly staff. Good restaurant,
I had a slight feeling as a solo visitor that I was given one of the poorest rooms and had to ask to be given a more suitable table at dinner.
Robin Hood’s bay is a ‘honeypot’ and the Victoria’s room rates reflect this.”
“The owners are a lovely couple and made us so welcome.
I would recommend them to everyone. There is a downstairs bedroom if you cannot manage stairs.
Breakfast was the best i have ever had in a B&B.
Plenty of parking available on site. On a quiet road so easy to pull out.
I cannot fault it.”
“This is our 3rd time of visiting. Lovely warm atmosphere. Staff very welcoming, friendly, helpful and attentive. Dog friendly. Some bits of the decor need updating (which is planned) but still a relaxing and comfortable stay. The room was spacious and well equipped. The food is excellent and well presented. Would definitely recommend it.”
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