We arrived and the drive was not plowed, so we did not know what was drive way or yard, and got stuck. No response from manager that day. The house could be nice, but is in poor shape, the hinges on cabinets don't work, some of the drawers don't close, the bedspread was dirty, and no instructions on how anything worked. There is a fireplace, but no fire starter, they left two pods for washing clothes, half a roll of cheap paper towels, etc. Everything was done to the minimum standards. It wouldn't take much to make it a lot better, but that does not seem to be a priority on the part of the manager or the owner.