预订白厅酒店宾馆住宿限时优惠

“I booked a trip six weeks in advance to go to Michigan- I was aware of the no refund policy. However over a month before the trip, I tried to cancel due to an illness/ hospitalization in my extended family. I tried cancelling and getting a refund, and the hotel wouldn’t refund with over a months advance notice. Even with the Expedia insurance, I would have had to provide medical records to prove a medical emergency, which wasn’t going to happen. DO NOT RESERVE FROM THIS ESTABLISHMENT. You……

“Room was dirty, bug infested, staff was not friendly at all.”

“We had to leave and stay at a different hotel due to the unsanitary conditions at Whitehall Cottages. The bed had dirt and hair on the sheets and all around the mattress. There’s no staff on the property and the owner didn’t respond back until later in the evening after we were already checked in to a different hotel. When I asked for a refund I was told he couldn’t do it because we booked through Expedia…”

“A beautiful room with great amenities. The breakfast was substantial and delicious. The staff was wonderful. I would definitely stay there again.”

“Room was ok but overpriced. Pool and hot tub were nice”

“First time staying here. Enjoyed the location and condition of the motel. The pool and hot tub were nice!”

“The towels were stained and torn.”

“...”

“Comfy beds and decent location”

“Would not stay here again.”

“Property was good location. Staff was great.”

“I requested a safety bar for the shower/tub and the staff responded quickly to my request. Quaint.”

“Loved it”

“Have been here previously with my mom. I have always enjoyed my stay. I will be back.”

“Kyle was very pleasant and helpful during check-in. I loved the location of the property and the room was clean. ”