Cottages in Willacy County

"Not clean, smells like mold, do not come. Soiled sheets. "

"If you’re looking for an unforgettable first impression—for all the wrong reasons—this is the place. Upon arrival, the front desk clerk confidently insisted that I had stayed at the hotel the previous week. This was completely false, as it was my first time there. Despite calmly clarifying this, he continued in a rather intimidating tone, repeating that I had been there and even stating he would “verify it” using my ID. Only after checking did he realize his mistake and offer an apology. While I appreciate the apology, the situation should have never escalated in that way. Accusing a guest and speaking in a threatening manner is simply unacceptable. This experience clearly reflects a lack of proper customer service training and attention to detail. A hotel stay should begin with a welcoming and professional interaction—not confrontation. I hope management takes this seriously and invests in better staff training, because no guest should be treated this way."

"Breakfast is awsome plus its hot . This hotel is one we have staied before n its better staff ,clean, great lighting at parking lot , very close to highway n places to dine.. One we will come to stay when we come to the valley. "

"clean and good conditions. Friendly staff. Definetely will comeback"

"Clean room, the staff was really nice, we had a great stay overall."

"It was very good"

"Yes "

"Very good "

"Always a great stay... Will recommend to family and friends "