室內泳池

Sleep Inn & Suites Acme - 特拉弗斯城的評價

3.5 out of 5
Sleep Inn & Suites Acme - 特拉弗斯城
5520 US 31 North, Williamsburg, MI

評價

8.6

優異

10 分評分,優異;356 則評價中有 182 則" "
8 分評分,不錯;356 則評價中有 118 則" "
6 分評分,一般;356 則評價中有 31 則" "
4 分評分,欠佳;356 則評價中有 15 則" "
2 分評分,很差;356 則評價中有 10 則" "

8.8/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

David

商務旅客
讚好:整潔度和職員與服務
Hotel was ok but not great. They allow pets so I occasionally heard a dog barking and I was also woken up a couple times by the sound of loud doors closing. I would recommend asking for a room off the 1st floor so you don't hear people running in and out of the indoor pool. Staff was very nice and room was clean.
於 2024 年 5 月住了 1 晚

10/10 優異

Sharon (Clinton Township)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great time - close proximity to downtown, while still in a location not as busy. Staff was very friendly and accommodating. Would recommend and I will definitely be back!
於 2024 年 5 月住了 3 晚

10/10 優異

Kathy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel and rooms , will stay there again not far from down town and Turtle creek casino
於 2024 年 3 月住了 2 晚

10/10 優異

Scott

讚好:整潔度、職員與服務和住宿狀況
nice enjoyable great stay
於 2024 年 4 月住了 6 晚
Jonathan Pack, Property Management 於 2024年4月21日的回應
Thank you for your stay, Scott! I'm glad you had a nice stay with us!For the love of hospitality,Jonathan PackProperty Management

10/10 優異

Londa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
24-hour pool and hot tub!!! Nice continental breakfast as well. Beautiful lobby area.
於 2024 年 4 月住了 1 晚
Jonathan Pack, Property Management 於 2024年4月13日的回應
Thank you, Londa, for your stay and your review! I'm so glad you enjoyed our amenities! I hope your travels have been safe and that we can welcome you back again soon! Thank you!For the love of hospitality,Jonathan PProperty Management

8/10 不錯

Justine

親子同遊
讚好:職員與服務和設施服務
Comfortable clean beds, great breakfast, hot tub was in desperate need of cleaning.
於 2024 年 4 月住了 1 晚
Kristen Assistant General Manager 於 2024年4月9日的回應
Thank you so much for your review! We are so glad you enjoyed the comfort and quality of your room! We look forward to you next stay with us.

10/10 優異

Scott

於 2024 年 4 月住了 1 晚

10/10 優異

Lorraine

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jonathan Pack, Property Management 於 2024年4月7日的回應
Thank you for the rating, Lorraine! Have a nice April and come back soon! Thank you!For the love of hospitality,Jonathan PProperty Management

10/10 優異

Ronda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
staff are great! beds are super comfy!
於 2024 年 3 月住了 1 晚
Jonathan Pack, Property Management 於 2024年4月6日的回應
Thank you, Ronda! I'm glad to hear you found our staff great and beds comfy. What more could you ask for?! :)Take care and come visit again soon!For the love of hospitality,Jonathan PProperty Management

10/10 優異

Melinda

家人同遊
讚好:設施服務和住宿狀況
That the pool and hot tub are open 24 hrs a day.
於 2024 年 2 月住了 2 晚
Kristen Assistant General Manager 於 2024年3月7日的回應
Thank you so much for your review! We are so happy to hear you enjoyed our 24 hour pool and hot tub. We hope you choose to stay with us again at the Sleep Inn and Suites Acme-Traverse City.

10/10 優異

Daniel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay
It was the nicest pet friendly hotel I’ve ever stayed in.
於 2024 年 1 月住了 1 晚
Kristen Assistant General Manager 於 2024年2月9日的回應
Thank you so much for your kind review!! We are so happy to hear you enjoyed the comfort and quality of our hotel; and you took advantage of us being dog friendly. We look forward to you staying with us again at the Sleep Inn and Suites Acme-Traverse City.

4/10 欠佳

Susan

多人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Mattress was horrible woke up to back ache. Checked in a Wednesday no housekeeping done to my room left on a Friday. Had to call front desk 2 different time to get wash clothes and towels.
於 2024 年 1 月住了 3 晚
Anthony F. - General Manager 於 2024年2月5日的回應
Thank you for taking the time to share your feedback regarding your recent stay at Sleep Inn & Suites Acme-Traverse City. We genuinely appreciate your insights as they help us to continually improve our services and ensure that each guest has a comfortable and enjoyable experience.We are disappointed to learn that your stay did not meet your expectations, and we sincerely apologize for any inconvenience you experienced. Regarding the mattress, we want to assure you that our mattresses are locally sourced from Lady Americana, known for their high quality and comfort. We understand the importance of a good night's sleep and are sorry to hear that the mattress did not provide the comfort you expected. Your feedback regarding this matter is invaluable, and we will take steps to address any issues with the mattress in your room.Regarding our housekeeping services, we follow the Choice Hotels standard, which is housekeeping service every 3rd day unless otherwise requested. We apologize if this was not communicated to you upon check-in but it is specified on our website, and within the rooms.Once again, we apologize for any shortcomings during your stay, and we hope to have the opportunity to welcome you back in the future and provide you with a superior experience that reflects the high standards we strive to uphold.

10/10 優異

Amanda

於 2024 年 1 月住了 1 晚
Jonathan Pack, Property Management 於 2024年4月6日的回應
Thank you, Amanda, for your stay and rating! Have a wonderful spring!For the love of hospitality,Jonathan PProperty Management

2/10 很差

Christopher

於 2024 年 2 月住了 1 晚
Jonathan Pack, Property Management 於 2024年4月6日的回應
Hi Christopher! I'm sorry to see your rating of a 1 out of 5. I'd be happy to discuss more with you and figure out how we can help you more. Feel free to message us through Expedia and let us know. Thank you, and I hope to hear from you soon!For the love of hospitality,Jonathan PProperty Management

10/10 優異

Brenda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Anthony F. - General Manager 於 2024年2月5日的回應
Thank you for your 10/10 review Brenda! We are happy to have made your stay with us perfect and we look forward to your next great stay with us!

10/10 優異

Nancy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I read a lot of reviews in the area and yours were the best The reviews lived up to what I expected. So everything was good. We paid extra for a bay view but it was noisy being next to the road. So live and learn
於 2024 年 1 月住了 1 晚
Kristen Assistant General Manager 於 2024年1月3日的回應
Thank you so much for your review! We are so pleased to hear we lived up to your expectations! We are so sorry to hear that the Bayview was a little on the noisy side. We look forward to your next stay with us. Thank you for choosing to stay with us at the Sleep Inn and Suites Acme- Traverse City. Have a happy New Year.

10/10 優異

Ronda

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great stay! Breakfast was amazing and your breakfast staff top notch! Room was clean and parking lot well lit.
於 2023 年 12 月住了 1 晚
Kristen Assistant General Manager 於 2024年1月3日的回應
Thank you for your review! We are happy to hear you enjoyed our amazing full hot breakfast and our top notch breakfast staff! Our Housekeeping team takes pride in the cleanliness of their rooms. Thank you for choosing to stay with us at the Sleep Inn and Suites Acme- Traverse City. Have a happy New Year and we look forward to your next stay with us!

6/10 一般

Nicole

家人同遊
讚好:職員與服務
於 2023 年 12 月住了 1 晚
Kristen Assistant General Manager 於 2024年1月3日的回應
Thank you so much for your review! We are so sorry our hotel didn't meet your expectations. We would love to hear what we could do better to make your stay more enjoyable next time. Have a happy New Year!

10/10 優異

Louis

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kristen Assistant General Manager 於 2024年1月3日的回應
Thank you so much for your review! We are happy to hear our hotel met your expectations! we hope you decide to stay with us again.Thank you for choosing to stay with us at the Sleep Inn and Suites Acme- Traverse City. Have a Happy New year!

10/10 優異

William

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Kristen Assistant General Manager 於 2024年1月3日的回應
Thank you for your wonderful review! We look forward to your next stay with us. Thank you for choosing to stay with us at the Sleep Inn and Suites Acme-Traverse City. Have a Happy New Year!

8/10 不錯

Chase

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kristen Assistant General Manager 於 2023年12月29日的回應
Thank you so much for your review! We hope you choose to stay with us again in the future. Thank you for choosing the Sleep Inn and Suites Acme-Traverse City. Have a happy New year!

8/10 不錯

Harold

讚好:整潔度、職員與服務和客房舒適度
The hotel accommodations were great the food was really good I enjoy coming there every 3 weeks.
於 2023 年 12 月住了 4 晚
Kristen Assistant General Manager 於 2023年12月20日的回應
Thank you so much for your stay with us! Glad you enjoy our full hot breakfast and our accommodations. We are grateful you choose to stay with us every 3 weeks!

10/10 優異

scott

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kristen Assistant General Manager 於 2023年12月20日的回應
Thank you so much for your stay with us! We are so glad you enjoyed your stay, and look forward to seeing you next time!

10/10 優異

JAMES

商務旅客
於 2023 年 12 月住了 3 晚
Kristen Assistant General Manager 於 2023年12月20日的回應
Thank you so much for your stay with us! We are glad you enjoyed your stay, and look forward to seeing you next time!

10/10 優異

Melanie

於 2023 年 12 月住了 1 晚
Anthony F. - General Manager 於 2023年12月13日的回應
Thank you for your 10/10 review Melanie! We are happy we were able to provide you with a perfect stay! We hope you have Happy Holidays ahead, and we look forward to your next great visit with us.

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚
Anthony F. - General Manager 於 2023年12月13日的回應
Thank you for your 5/5 review Mark! We take great pride in providing top tier service and we are proud to have made your stay perfect with us! We hope you have Happy Holidays ahead, and we look forward to making your next stay with us just as perfect!

10/10 優異

Pamela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The clerk Patricia was awesome and so helpful.
於 2023 年 11 月住了 1 晚
Anthony F. - General Manager 於 2023年12月4日的回應
Thank you Pamela! We are so glad Patricia was able to go above and beyond for you! She is a great asset to our team and we wouldn't be able to what we do with her! We hope you have a wonderful day and we look forward to your next great night here at the Sleep Inn & Suites Acme-Traverse City!

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love your Hotel. Staff was beyond excellent. Used your pool. Breakfast was amazing. Everyone deserves more than 5 stars
於 2023 年 11 月住了 1 晚
-Anthony F. -General Manager 於 2023年12月4日的回應
Thank you for your review David! We are so pleased our staff was able to go above and beyond, and you enjoyed our pool and delicious hot breakfast! We hope you have a wonderful day, and all of us here at the Sleep Inn & Suites Acme-Traverse City look forward to your next great visit!

10/10 優異

Richard

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you so much for your 5 star review Richard! We are so happy to have had you stay with us, and we look forward to your next visit! Until next time we hope you have a great day!

10/10 優異

Christopher

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice
於 2023 年 11 月住了 1 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review, and kind words Christopher! We are so glad you enjoyed your stay with us!

10/10 優異

Jessica

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice breakfast spread. Hiking trail behind property, great spot to bring pets
於 2023 年 11 月住了 1 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review Jessica! We are happy to hear you enjoyed our delicious hot breakfast, and convient access to the TART trail! We love having our furry guests stay with us, and we look forward to your and your furry friend's next visit!

10/10 優異

Lisa

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was very good. Pool was clean. Loved the 24 hr hot tub and pool hours. Room was clean. Bed was really comfortable.
於 2023 年 11 月住了 2 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your kind words Lisa! We are glad you enjoyed our delicious hot breakfast, and 24 hour pool and hot tub! We pride ourselves on providing the best amenities we can for our guests, and we are delighted we were able to provide that for you! We hope to see you again in the future!

10/10 優異

Thomas

於 2023 年 11 月住了 2 晚
Anthony F. - General Manager 於 2023年12月4日的回應
Thank you for your 5 star review Thomas we are so glad you enjoyed your stay! We hope to see you again soon!

10/10 優異

Allyson

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you so much for your perfect score review Allyson! We pride our selves on providing top tier service and we are so glad to have been able to provide that for you! We hope you have happy holidays ahead and look forward to your next great visit at the Sleep Inn & Suites Acme-Traverse City!

10/10 優異

Matthew

於 2023 年 10 月住了 3 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review Matthew! Sounds like you had a great stay! We hope you have a wonderful day ahead, and look forward to your next visit.

10/10 優異

Diana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great night sleep
The staff alwas great, the beds were comfortable.
於 2023 年 10 月住了 1 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your kind words Diana! we take great pride in providing the best service we can, and we are overjoyed to have been able to provide that for you! All of us here at the Sleep Inn & Suites Acme-Traverse City would like to wish you happy holidays, and we look forward to your next great visit!

10/10 優異

Debbie

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Scenic View
Nice fall trip enjoyed the beautiful scene driving up to traverse city.
於 2023 年 10 月住了 2 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your 10/10 review Debbie! We are so glad you enjoyed the beautiful fall colors! It sure is stunning that time of year. We hope you have wonderful holidays ahead, and we look forward to seeing you again in the future!

8/10 不錯

Susan

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和設施服務
Loved our room it was clean ,quiet and allowed pets
於 2023 年 10 月住了 2 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review Susan! We are so happy to hear you enjoyed your quiet, clean room! We love having our furry guest's just as well, and we all look forward to you and your furry friend's next great visit with us!

8/10 不錯

Harold

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
Deep comfort
Great place to stay and enjoy all that to offer, definitely would recommend this hotel, next time definitely going to take advantage of the pool, Thanks for a great time of relaxing. Mr Sells
於 2023 年 10 月住了 5 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review Mr. Sells! We are so happy to hear you enjoyed your visit with us. On your next great visit we are sure you will love our 24 hour pool and hot tub, it is a great getaway for relaxation! We hope you have a great day, and we are looking forward to your next visit!

8/10 不錯

Gary

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Overall Review By Gary & Karen Laskowski
Great stay but suprised they didn't check our room on a daily basis. Had to request towels, trash bags & bath tissue. Overall I would stay there again.
於 2023 年 10 月住了 4 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review Gary! We are glad you had a great stay, and I apologize our housekeeping standards were not mentioned during check-in! We hope you have a great day, and we are all looking forward to your next great visit!

8/10 不錯

Leticia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good size room
於 2023 年 10 月住了 2 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review Leticia! We are glad you enjoyed our spacious rooms! We hope to see you again in the future!

6/10 一般

Katlyn

於 2023 年 10 月住了 1 晚
Anthony F. - General Manager 於 2023年12月4日的回應
Thank you for your review Katlyn! I apologize we were not able to meet your expectations on your visit. I want to personally apologize and if there is anything we could've done to make it better please let us know! We hope you have a great rest of your day, and hope to see you again in the future.

10/10 優異

Denise

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very friendly and helpful. Very quiet clean rooms. Enjoyed our stay
於 2023 年 10 月住了 3 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your kind words, and review Denise! We take great pride in the service and cleanliness we provide, and our team will be overjoyed to read your review! We hope you have a wonderful day and we look forward to your next great visit at the Sleep Inn & Suites Acme- Traverse City!

10/10 優異

Mary (Holly)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, perfect location. Staff was very accommodating and friendly. Would highly recommend this property.
於 2023 年 9 月住了 1 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your kind words Mary! We pride ourselves on providing top tier service and we are overjoyed we were able to provide that for you! I will be sure to share the kind words with our team! We hope you enjoy the upcoming holidays, and we look forward to your next great visit!

2/10 很差

Becky

讚好:整潔度
Overall it was fine however we had no internet or television all evening which made for a bad experience.
於 2023 年 10 月住了 1 晚
Bryan 於 2023年10月2日的回應
Hello, Thank you for your recent stay. I am sorry for the lack of internet and television fo five hours of your stay. The issue was a city wide event with Spectrum. The hotel had no control of the situation.I do hope you will stay with us the next time you are in the Traverse City area.

10/10 優異

Jacob

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Right on the lake front, great room for the rate, pool and hottub are 24hrs and nice for the price! Would stay again!
於 2023 年 9 月住了 1 晚
Anthony F. - General Manager 於 2023年11月26日的回應
Thank you for your review Jacob! We are glad to hear you enjoyed the beautiful bay view, and our 24 pool and hot tub. We hope you have happy holiday's ahead and look forward to your next visit!

8/10 不錯

Robin

讚好:整潔度、職員與服務和設施服務
Staff was very nice and accommodating. The 24 hr jacuzzi and pool are nice for people that are not on an average schedule. Our room was nice, the temperature was finicky the air got cold fast, but also warm quickly so we struggled a little with temperature comfort. The bathroom was small for a two bed room. Small area for getting ready. My adult daughter and i stayed in one room. We had to definitely tale turns to get ready due to space for wash and mirror / sink time. Would have been perfectly fine for one person. It was dog friendly, though we did not bring a dog. Breakfast was good, plenty of options from yogurt to waffles and eggs and breakfast meats. Location was nice with the lake right across the street and so close to Travers City.
於 2023 年 9 月住了 2 晚

10/10 優異

Laura

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the chairs out front for great sunset viewing. Staff helpful and friendly.
於 2023 年 9 月住了 1 晚

8/10 不錯

Rheanna

於 2023 年 8 月住了 2 晚

10/10 優異

Martha

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly, helpful staff. Comfie beds. Nice breakfast choices.
於 2023 年 9 月住了 1 晚