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"Always enjoy our visit. They lack a pool and workout room. Rooms were comfortable and recently remodeled."

"Staff is amazing, "

"The views from the hotel were beautiful. The staff was very friendly and helpful. They would text to make sure that we had everything we needed. After we checked in, during the day, before we were leaving. They even asked after we left how things where. They corrected anything that was wrong in a hurry. They made sure we had towels when we asked. They even ran out to us after we checked out because we forgot something. "

"Clean room, breakfast was great and staff were friendly. Only negative is pool was a little cold and the chlorine was strong. "

"We enjoyed our stay. The property was clean and well maintained. We especially appreciated the pool and breakfast offerings."

"Big comfy room. Great view of TCB. Bed was good and amenities were fine"

"Heavy snow around the property. Difficult to walk. Breakfast was a dud. Nothing hot like eggs, sausage, waffles etc. manager was polite and helpful."

"Very nice anniversary stay with my wife. Fantastic property and good amenities. Many many pros and just a few cons Pros 1. Friendliest staff 2. Excellent dining. We HIGHLY recommend Aerie on the 16th floor of the Tower. Also, it’s an awesome touch that it is one of the few places that still has in room dining options. 3. Spa is Amazing! 4. Great indoor pool, sauna, hot tub, tennis court, and basketball court. 5. Comfy bed. We stayed in just a basic king room but it had a nice fridge, couch, and was a good 400 sq ft room. The bed was also VERY comfy. 6. Arcade room was a nice touch with some ax throwing. Cons 1. Prices are a little higher than norm. Basic room price is equal to a mid tier room we would find at Amway in downtown Grand Rapids (4 star 4 diamond luxury hotel) and it is offseason now to boot, so the prices will only go higher in the months to come. Combined with $50 resort fee per day and it can be a little steep. Granted… you are paying for a lot more options/amenities, but be warned. 2. (This comment is true for any resort) There can be alot of kids here. Very annoying, especially if mommy and daddy are downstairs getting drunk and letting a bunch of 10 year olds run up and down the 6th floor knocking on doors and prompting a call to security from me. lol. Overall- very very nice stay with pros that far outweigh the cons. Very solid 4 out of 5 stars, if not a little higher (ie 4.25 out of 5)."

"Yes good with pet. No views on busy highway."