I don't know why they charge an xxx dollar cleaning fee. I spent an hour cleaning what I knew we would touch which was the kitchen counter, coffee bar, coffee maker & tabletops among other things. The worst part was the peeling & moldy bathtub. User guides for the hot tub, fireplace & TV would have helped since we ended up not using the fireplace nor tv. The bed was comfortable & the house seemed private though I would have preferred privacy curtains on the windows instead of shears in order to fully feel safe. The owners did answer texts immediately which I appreciated, especially when I accidentally locked us out of the house. I can only guess that the owners who live in Pennsylvania believe they had a trusty cleaning company but in future bookings, I will look for owners who live close to their rental properties to assess the condition of their rental.