There were ants all over the bathroom, used contact lens on coffee table, used breath right strip stuck to tub, no AC with weather well into the 90s during the first week and the loft had zero ventilation, window screens with holes in them, dirty towels in washer left for us to wash when we arrived, the door didn't close closest to the toilet, the dishwasher had food in it, the door handle to the bathroom had fallen off, we spent a significant amount of time on the phone and on email with the owner trying to communicate all of these issues, dealing with two different maintentaince people.. the pest control and property manager. We did received a 3 night refund for all the inconveniences.