Brisbane Wilson Outlook Reserve Hotels

"Great location. Carparking also. Clean and renovated with alot of shops near by! I would definitely recommend "

"My stay at this hotel was extremely disappointing and raised serious concerns about their service and quality control. Upon arrival, the staff attempted to check me into an accessible room even though I had booked a standard room. I was initially told that no standard rooms were available. I explained that I did not wish to stay in an accessible room and that I was willing to upgrade by paying the difference. I was then told the upgrade would cost $100 extra, even though the price difference on their own website was only about $40. Strangely, after this conversation, I was suddenly informed that a standard room would be available in about 10 minutes. It was quite questionable that a supposedly unavailable room could become ready in such a short time. Unfortunately, the issues did not end there. After checking in, I drank some orange juice from the minibar fridge only to realise it had gone rotten. I spent the evening vomiting rotten orange juice. Due to this unpleasant experience and the overall lack of quality control, I decided to check out early and move to a nearby hotel which provided a much higher standard of service and cleanliness. Very disappointing experience overall. I would not recommend staying here."

"Second time visitor to this hotel. This time I was woken by construction noise, had a tv that wasn’t working, and air conditioning switching off because the power was switched to a time limit. Overall a disappointing experience "

"Good location, austere rooms, sufficient power plugs but poorly located in room. Staff is friendly, but not a customer first type of place."

"Did not use airport shuttle and did not use the spa"

"Ridiculous parking situation, apartment was very sparse with cheap furniture. Pool on level 60 was very strange, not big enough to do laps and had big open wi does at top which actually made it really cold ( pool was warm but unless shoulders were under it felt really cold in there. "

"Nice location and good value for the money"

"Nice clean hotel with very friendly and Helpful staff. "

"Beautiful place. Has everything you need in a resort. "