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Kimpton Cardinal Hotel by IHG

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Luxury
4.5 star property
9.0

Wonderful

Luxury family-friendly hotel near Benton Convention Center

Located close to Old Salem and Winston Salem State University, Kimpton Cardinal Hotel by IHG provides a bowling alley, a playground and an arcade/games room. The on-site French cuisine brasserie, The Katharine Brasserie, offers breakfast, brunch, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is HK$1,426
HK$1,611 total
includes taxes & fees
31 May - 1 Jun

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About this property

Kimpton Cardinal Hotel by IHG

  • Luxury family-friendly hotel near Benton Convention Center
  • Located close to Old Salem and Winston Salem State University, Kimpton Cardinal Hotel by IHG provides a bowling alley, a playground and an arcade/games room. The on-site French cuisine brasserie, The Katharine Brasserie, offers breakfast, brunch, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • Cooked-to-order breakfast (surcharge), free bike hire and valet parking (surcharge)
    • Smoke-free property, a billiards/pool table and a front desk safe
    • A 24-hour front desk, a porter/bellboy and a banquet hall
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 174 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with designer toiletries and baths or showers
    • 40-inch LCD TVs with premium channels
    • Wardrobes/cupboards, free infant beds and heating

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wireless Internet: USD 14.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.99 per night (rates may vary)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Kimpton Cardinal Hotel by IHG pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Kimpton Cardinal Hotel by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Kimpton Cardinal Hotel by IHG on 31 May 2026 start from HK$1,426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kimpton Cardinal Hotel by IHG?

Valet parking is available for USD 30 per night.

What time is check-in at Kimpton Cardinal Hotel by IHG?

Check-in start time: 4:00 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Kimpton Cardinal Hotel by IHG?

Checkout is at 11:00 AM.

Where is Kimpton Cardinal Hotel by IHG located?

This family-friendly Winston-Salem hotel is located in the business district, within 1 mi (2 km) of Benton Convention Center and Old Salem. Winston Salem State University and Lawrence Joel Veterans Memorial Coliseum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 695 out of 1003 reviews
Rating 8 - Good. 180 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Beautiful hotel!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was super clean, bed very comfortable, loved the wine hour, and in a great location. Easy to self park and skip valet. Will 100% stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brynden

Liked: Cleanliness
Great location plenty of places to eat, the staff was exceptionally nice and helpful. Me and my friends enjoyed the rec center. Was in town for a baseball game and whenever I’m in the area will be staying at this hotel again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent hotel staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Such a gorgeous property, dinner was amazing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely amazing, clean, staff was very helpful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel multiple times and each stay exceed expectations. The staff is great, and the rooms and building are always clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very courteous staff! Great location! Will stay here when I visit again. Highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff with a nice free happy hour 5-6. Clean rooms. Nice restaurant on site.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and accommodating
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sherry

clean, staff helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
The room was amazing and we thoroughly enjoyed our upgrade to the suite for our anniversary. The staff was very helpful and friendly. The restaurant was delicious and the valet service was excellent! We enjoyed our first visit to Winston Salem. Beautiful hotel!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rustin

Liked: Cleanliness, amenities, property conditions & facilities
The Customer Service was over the top. Cleanliness and staff were outstanding.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a classic old building. Thoughtfully redone. Really enjoyed our stay. Dinner there was excellent.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay for me and my family
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The room was excellent and the staff was extremely attentive. They reached out numerous times throughout my stay to ensure everything was perfect with my stay and offered assistance if I needed anything. Great guest service!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely! The staff were friendly and helpful. The restaurant was amazing! I would definitely stay again!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were both spotless, the beds were comfortable and the shower was great. The staff was also friendly and helpful. We loved the hot chocolate bar in the lobby and all the gorgeous Christmas decorations. *I think the beds could really use a comforter/duvet/blanket though. There was no weight to the bedding and it felt like we were just sleeping under a sheet.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous bar and great French restaurant. Such a pretty hotel. Would definitely stay again! Comfy bed and pillows.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful! Beautiful place and service was excellent
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Dion

Liked: Cleanliness, property conditions & facilities
The property is beautiful and large and staff was great,Everything is available on site
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful clean new hotel with great style and pleasant people
Stayed 1 night in Apr 2025
Verified

6/10 Okay

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property was charming. Bar & restaurant lively & delicious. Three wedding parties made for a noisy stay. Surrounding area was rowdy - would not feel comfortable walking the area at night. Parking was a challenge & valet service was understaffed.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed one night traveling to the coast. The check in was easy. They had valet parking. The bar/restaurant area was great. All staff we encountered were friendly and polite.
Stayed 1 night in Jul 2025