搜索沃金的城堡

“The hotel is easy accessible via the eighth floor of the adjoining car park, which takes you straight into the hotel reception. The hotel is very clean and stylish, however we wasn’t aware that it was very high up. We was on the 16th floor and my son was very scared to look out of the bedroom window or go into the lift. Dinner/breakfast was also on floor 20. I would say if you like lovely views and heights book this hotel. Grace on reception was amazing she could see how stressed my son was and……

“Unique setting makes it feel like a country retreat. Recommend getting the breakfast.”

“The rooms need a deep clean, very dusty on surfaces, skirtings and under the bed and furniture. Had to change room, was upgraded, but wasn’t really much better. For electric vehicles it wasn’t great either, three chargers were blocked by non EV vehicles and when you want to connect someone has to come and unlock them. Also, at £12.50 set fee per hour to charge on a 7kw charger it is a complete rip off, on top of the £10 overnight car park fee. Only good point was the restaurant, which was good……

“There was mix up with our room. Got cancelled without us knowing. Phoned to try and cancel but we were told we couldn't get a refund if we did even though it was within the time limit of cancellation. We obviously didn't cancel and rocked up to find the room that they allocated to us was occupied and we needed another room. Luckily there was one available but we had to pay at the time. We eventually go a refund from Expedia for set room. Didn't enjoy the experience. Was made to feel I made the……

“Lovely secluded spot. Immaculate throughout and very comfortable. Had an amazing stay literally Couldn't ask for anymore ”

“職員熱心有禮”

“-”

“The location was good as close to Paddington station . The rooms were clean and the staff friendly and helpful. We stayed in the lower floor room and we need to carry our luggage through the narrow stairs. Also if we want to have air conditioning, need to pay extra 10 pounds . The layout of the room was very crowded with 5 beds and no desk and chair to work. The water outflow of the shower very slow, so water got accumulated. Also we could hear the noise of the underground and train.”

“Big room and good mattress only”

“在我們於倫敦旅遊的日子，共住了12天 接待處職員Helen 友善和藹可親， 雖然生日未能夠升等，但是也送來生日卡給小點心。謝謝她的關顧！ 酒店的優點，距離地鐵站很近，行兩三分鐘就到，位置非常方便。 需要改善的地方，住了12天 ，早餐一點也沒有改變，後期已經不想下去食早餐了！ 有時還需要排隊等位置。 **房間 清潔 馬虎 1，留下清潔布在洗手間盤上 2，把枕頭套留在桌上 3，沒有更換及清潔水杯 4，沒有加添茶包及咖啡 5，沒有添上浴巾，打電話落台前冇人接聽 要親自落去才找到人 6， 酒店告知是每天更換床單 告訴前台隔天更換便可，但是經常沒有 更換，這點令人很失望！ 7， 前台電話 永遠沒有人接聽！住了12天嘗 試過三四次 想致電前台。但是也沒有人 接聽電話？！ 總括來說，這也是一間方便的酒店 希望能夠改善一些 小問題 令到住客 住得更方便舒適。”

“位置優越，交通方便，裝修精美，前枱員工友善，設施齊全。”

“Stayed for the night as we were seeing Graham Norton show being filmed nearby. We booked because the hotel was convenient but we were absolutely thrilled with it. Everything is pristine with lovely decor. Lots of links to its former life as a recording / broadcasting studio. The breakfast was delicious. The staff we met were very friendly and so helpful. We’d definitely love to stay again.”