Frankfort Woodford Reserve Distillery Hotels

"I would stay here as a last resort. Unclean bathroom conditions including what looked like nlood stain in toilet, stains on phones, desk, windows that I had to clean. Blown out light bulbs in lamp, not enough towels left for all guests or pillows, sheets sets. I was told by the front desk clerk these issues were being noted and I would be reached out to by management to be comped for stay especially since they did not have another room to put us in and it HAS NOT HAPPENED after almost a week. When I called to get resolved what sounded like a rude young and very unprofessional woman picked up the phone and was so nasty I had to hang up. Do not go here. You deserve a better place to lay your head at night after a road trip"

"Clean room, friendly staff"

"Doors close very loudly. "

"Great place to stay - beautiful grounds, friendly staff, great restaurant"

"Hôtel is beautiful but the staff are very cold "

"Made a late night reservation, arrived, and the staff was very accommodating! Room was clean, breakfast was tasty. Edith, the morning Desk staff was awesome!"

"Good breakfast"

"Staff was friendly, breakfast was decent, and the room was quiet with a nice view. Hotel itself was old and tired looking. The room was covered in stains, lots of water stains on the ceiling, did not provide any soap in the bathroom."

"The outside of the building looked horrible, the hotel looked like they let anybody stay there. The office was tacky, parking lot was horrible. The beds and rooms are too small. I will not stay there ever again. The double charged me on my room."