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Reviews of Modena by Fraser Zhuankou Wuhan

4 out of 5
Modena by Fraser Zhuankou Wuhan
No. 20 Boxue Road, Economic Technological Development Zone, Wuhan, Hubei

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Romeo

Liked: Cleanliness, amenities, property conditions & facilities
Good welcoming staff.
Stayed 3 nights in Oct 2023
Response from FO on 3 Nov 2023
Dear guest, thank you for taking your valuable time to share your experience at Modena By Fraser Zhuankou Wuhan. It is heartwarming to read your review and we are glad to hear that you are enjoying your stay with us and our products together our services. Thank you for your recognition of us service. It has surely given us the energy and motivation to continue and strive for high level of service. Yours Sincerely, Maggie Zhang General Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Amr, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient
A clean, comfortable and well-located hotel. Nice and professional staff. They speak english comfortably. Nice in-room dining food.
Stayed 10 nights in May 2018
Response from John Png General Manager on 24 May 2018
Dear Distinguished Guest, thank you for taking your valuable time to share your recent experience with Modena By Fraser Zhuankou Wuhan.I am delighted to read that you and your friend had enjoyable stay with us. It surely given us the energy and motivation to continue and strive for high level of service and product. We look forward to welcome you and your friend back on your next visit. Yours Sincerely

10/10 Excellent

Tom, Eugene, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful luxurious Hotel for a very fair price
My friend and I had a wonderful stay at the Modena property and had all expectations exceeded by the shear luxury of this accommodation. For the price...this is probably the nicest Hotel that I have ever stayed at. Add to that the incredible breakfast buffet, and it would be hard to find anything to complain about with this very nice place. Even has a private balcony that you can close the door behind you, and enjoy an evening (or morning) outside space. What a nice treat. Thank you Modena, Wuhan!!! We very much enjoyed our stay.
Stayed 1 night in Apr 2018
Response from John Png General Manager on 2 May 2018
Dear Distinguished Guest, thank you for taking your valuable time to share your recent experience with Modena By Fraser Zhuankou Wuhan. It was indeed a wonderful moment reading the stellar review you shared of our property. I am delighted to read that you and your friend had enjoyable stay with us. It surely given us the energy and motivation to continue and strive for high level of service and product. We look forward to welcome you and your friend back on your next visit. Yours Sincerely, John Png General Manager

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Jennifer Zhang General Manager on 25 Jan 2018
Dear Distinguished Guest, Thank you for taking your valuable time to share your stay experience with Modena By Fraser Zhuankou Wuhan. We are very glad to hear that you enjoyed the stay with us and that our products together our services met your satisfaction. Your highly compliment give us the energy and motivation to continue and strive for high service possible. We look forward to welcoming you back again ! Yours Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Fun local area
Stayed here while Speaking at a local conference Good experience
Stayed 4 nights in Nov 2017
Dear Distinguished Guest, Thank you for taking your valuable time to share your stay experience with Modena By Fraser Zhuankou Wuhan. We are very glad to hear that you enjoyed the stay with us and that our products together our services met your satisfaction. Your highly compliment give us the energy and motivation to continue and strive for high service possible. We look forward to welcoming you back again ! Yours Sincerely, Jennifer Zhang General Manager

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban facilities in local setting
Walk distance to eateries and wet market experience local food . People are helpful and courtesy are appreciated . Safe to clean
Dear distinguished guest, Thank you for taking the time to comment on your recent stay. We are so glad to hear that you had enjoyed the stay and that our environment and room had met your satisfaction. Your highly compliment give us the energy and motivation to continue and strive for high service possible. We look forward to welcoming you back again ! Yours Sincerely， Jennifer Zhang General Manager

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel call taxi
I requested to call the taxi to the airport in the last morning. It is normal way becauseI trust hotel, but I got about 30RNB over charged from the taxi. Suddenly the taxi driver give me over-charged, after checking the cost. Of course, I payed the additional tall gate fee. 15 RNB. It was the first time i got over-charged during my trip. I got the taxi over the twenty times in this trip.
Stayed 1 night in Aug 2019

8/10 Good

CHUNGWUU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前日にタクシーの手配をお願いしたら、時間通りに用意してもらえてよかった。 朝食のメニューに武漢名物があってよかった。
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Dear Distinguished Guest, Thank you for taking your valuable time to share your stay experience with Modena By Fraser Zhuankou Wuhan. We are very glad to hear that you enjoyed the stay with us and that our products together our services met your satisfaction. Your highly compliment give us the energy and motivation to continue and strive for high service possible. We look forward to welcoming you back again ! Yours Sincerely, Jennifer Zhang General Manager

10/10 Excellent

Jin Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good always for biz trips
Stayed 3 nights in Jul 2017
Dear Distinguished Guest, Thank you for taking your valuable time to share your stay experience with Modena By Fraser Zhuankou Wuhan. We are very glad to hear that you enjoyed the stay with us and that our products together our services met your satisfaction. Your highly compliment give us the energy and motivation to continue and strive for high service possible. We look forward to welcoming you back again ! Yours Sincerely, Jennifer Zhang General Manager

10/10 Excellent

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Dear Distinguished Guest, Thank you for taking your valuable time to share your stay experience with Modena By Fraser Zhuankou Wuhan. We are very glad to hear that you enjoyed the stay with us and that our products together our services met your satisfaction. Your highly compliment give us the energy and motivation to continue and strive for high service possible. We look forward to welcoming you back again ! Yours Sincerely, Jennifer Zhang General Manager

10/10 Excellent

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
very good
Stayed 2 nights in Jun 2017
Dear Distinguished Guest, Thank you for taking your valuable time to share your stay experience with Modena By Fraser Zhuankou Wuhan. We are very glad to hear that you enjoyed the stay with us and that our products together our services met your satisfaction. Your highly compliment give us the energy and motivation to continue and strive for high service possible. We look forward to welcoming you back again ! Yours Sincerely, Jennifer Zhang General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
很棒的酒店，附有小廚房，適合長住的商務旅客，附近吃東西也方便，有超市，每次去都住這。
Stayed 16 nights in Jun 2017
尊敬的宾客， 感谢您入住武汉沌口名致服务公寓，我们特别为所有住店的客人提供全套厨具以及冰箱和宽敞的阳台，期望给每一位客人宾至如归的感觉。 在公寓周边除了小超市以外，也有购物商圈可供您Shopping，如经开万达广场（乘车约5分钟）、经开永旺梦乐城（乘车约15分钟），湘隆时代广场（乘车约5分钟），若您需要前往，可随时联系我们前台同事帮您提前预约车辆，我们十分愿意为您效劳。 再次感谢您对我们的认可与支持，公寓全体员工竭诚欢迎您再次入住“名致之家”！ 张蕾 总经理