Exterior detail

Reviews of Travelodge by Wyndham Wytheville

2 out of 5
Travelodge by Wyndham Wytheville
140 Lithia Rd, Wytheville, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 643 out of 1341 reviews" "
Rating 8 - Good. 421 out of 1341 reviews" "
Rating 6 - Okay. 148 out of 1341 reviews" "
Rating 4 - Poor. 88 out of 1341 reviews" "
Rating 2 - Terrible. 41 out of 1341 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aida

Travelled with partner
Liked: Cleanliness, staff & service
Stayed one night, arriving at 1 a.m. Front desk was very accommodating of our late arrival. Bed was clean and comfortable. Breakfast was very basic but coffee was good. This is an older property but staff seem to work diligently to keep it tidy and clean.
Stayed 1 night in May 2024
Response from LP on 15 May 2024
Thank you

4/10 Poor

Linda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pictures of property very deceiving- average cleanliness but really dreary room. Breakfast was the highlight - clean and nice staff - but our room looked nothing like the photos - nothing! We would not return.
Stayed 1 night in May 2024
Response from GM,Sanket P. on 11 May 2024
Thank you for your stay and feedback. All of our room picutures are upto date and we even update our rooms after that please take a look old picuture from 2019 to current you will see the difference. Sorry that we didn't meet your expectation. We don't mis-lead our guests with different pictures as we are a brand and we follow the standards of that brand.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay, great price w
Stayed 1 night in May 2024
Response from Naif on 9 May 2024
Delighted to hear you had an awesome stay at a great price! We look forward to welcoming you back soon!

10/10 Excellent

Janice

We liked it so much we will return
Stayed 1 night in May 2024
Response from Naif on 11 May 2024
Thank you for taking the time to share your feedback with us. It is a pleasure to hear that you had a wonderful stay with us and that you rated your experience a 5 out of 5. We are thrilled to know that we were able to meet your expectations and make your stay comfortable and enjoyable. We are looking forward to welcoming you back soon for another great experience.

6/10 Okay

Alan

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Older and dingy room. Attendant didn’t speak or understand English. Got double charged for the room. Will not stay here again.
Stayed 1 night in May 2024
Response from Naif on 9 May 2024
We apologize for any inconvenience you experienced during your stay. Our staff is trained to communicate effectively in English, though accents may vary. We're sorry if there was any misunderstanding. Regarding the room condition and billing issue about being double charged for the room, we appreciate you bringing it to our attention. Rest assured, we have thoroughly reviewed our records and can confirm that you were only charged the correct amount. We value your feedback and hope for the chance to provide a better experience in the future.

10/10 Excellent

Janice

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can park right at the door which is very convenient.
Stayed 1 night in May 2024
Response from Naif on 8 May 2024
Thank you for highlighting the convenience of our parking facilities. Glad you liked our parking setup! We look forward to welcoming you back soon.

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a rest stop between Buffalo and Florida it’s perfect. Affordable, clean, and a free breakfast. It’s a bit dated, and the breakfast is nothing to brag about, but for 75 dollars it’s great.
Stayed 1 night in Apr 2024
Response from Naif on 8 May 2024
Thank you for your feedback! We're happy to hear you found our hotel convenient and affordable stop on your journey. We appreciate your comments and hope to welcome you back soon.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a “motel” in many years. Really liked parking at the room very convenient for loading and unloading. The hotel was clean the breakfast was decent for the price. We were very satisfied and will stay at this motel again
Stayed 1 night in Apr 2024
Response from Naif on 3 May 2024
Thank you for your kind words! We're delighted you appreciated our room, common areas, views, and value. We look forward to hosting you again.

10/10 Excellent

Penny, Shoreham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, lovely common area, beautiful views, excellent price
Stayed 1 night in May 2024
Response from Naif on 3 May 2024
Thank you for your review! We're happy to hear you liked our room, common area, views, and prices. we look forward to welcoming you back soon!

8/10 Good

Patricia, Lexington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied
Stayed 1 night in Apr 2024
Response from Naif on 3 May 2024
We're glad to hear you were satisfied with your stay! Thank you for choosing our motel.

10/10 Excellent

Marilyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well kept hotel. Free breakfast was very good. Friendly, helpful staff. Very quiet. Well lit parking lot.
Stayed 1 night in Apr 2024
Response from Naif on 3 May 2024
Thank you for your review! We appreciate your feedback on our cleanliness, breakfast, friendly staff, quiet atmosphere, and well-lit parking. We hope to welcome you back in the future!

10/10 Excellent

MICHAEL, Bostic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property we had a quiet pleasant night and a good breakfast.
Stayed 1 night in Apr 2024
Response from Naif on 28 Apr 2024
Thanks for the positive feedback! We aim to provide all our guests with a serene environment and delightful breakfast.

10/10 Excellent

Laura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quiet night's rest! No traffic noise and comfortable beds!!!
Stayed 1 night in Apr 2024
Response from Naif on 28 Apr 2024
We're delighted that you had a peaceful night's rest and enjoyed the comfort of our beds during your stay!

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and affordable
Stayed 1 night in Apr 2024
Response from Naif on 27 Apr 2024
Thank you for your review! We're pleased you found our motel clean, convenient, and affordable. We hope to welcome you back soon!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before. For the price a great deal. Bit dated and no gym. Seems clean enough.
Stayed 1 night in Apr 2024
Response from Naif on 26 Apr 2024
Thank you for coming back! We're pleased you find our prices reasonable. Your overall positive experience means a lot. Cleanliness is always a priority. Hope to see you again!

10/10 Excellent

Ted

Stayed 1 night in Apr 2024
Response from LP on 15 May 2024
Thank you

10/10 Excellent

Susan, St Catharines

Travelled with family
Liked: Amenities
Lovely location in the mountains, easy access from the highway.
Stayed 1 night in Apr 2024
Response from Naif on 21 Apr 2024
It's wonderful to know you enjoyed your stay with us! Thank you for your 5-star review. We hope to see you again soon!

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024
Response from Naif on 21 Apr 2024
We're glad you had a pleasant stay with us! Thank you for your 4-star review. We're always looking for ways to improve, so we appreciate your feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Naif on 21 Apr 2024
It's wonderful to know you enjoyed your stay with us! Thank you for your 5-star review. We hope to see you again soon!

10/10 Excellent

Diane

Travelled with family
Liked: Amenities, property conditions & facilities
Good location, clean and easy parking
Stayed 1 night in Apr 2024
Response from Naif on 21 Apr 2024
Thank you for choosing our hotel! We're delighted to hear you gave us a 5-star rating. We look forward to welcoming you back soon!

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Naif on 21 Apr 2024
We're glad you had a pleasant stay with us! Thank you for your 4-star review. We're always looking for ways to improve, so we appreciate your feedback.

6/10 Okay

Bill

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Naif on 19 Apr 2024
Thank you for your stay with us! we are sorry you didn't fully enjoy your experience. We value your feedback and will strive to improve it

10/10 Excellent

John

Liked: Cleanliness, staff & service
Conveniently just odf the highway. A liitle run downbut very clean and quiet despite welcoming pets. Limited food in the area but a nice new restaurant across the street. Friendly check in and excellent value.
Stayed 1 night in Apr 2024
Response from LP on 17 Apr 2024
Thanks for the review. We only offer a complimentary breakfast with your stay.

8/10 Good

joshua

Stayed 1 night in Apr 2024
Response from Naif on 18 Apr 2024
Thank you for staying with us and giving us a review.

10/10 Excellent

Anne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying here when traveling south. Absolutely love it. The price is significantly lower than most and the staff is exceptional. Don’t expect a 5 star hotel but if you want a convenient consistently clean safe place to stay while traveling this is it.
Stayed 1 night in Apr 2024
Response from Lori on 13 Apr 2024
Thank so very much!!

4/10 Poor

Kathleen

Stayed 1 night in Apr 2024
Response from Naif on 3 May 2024
Thank you for sharing your feedback. We're sorry your experience fell short. Could you please provide specific details so we can address them promptly?

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean rooms; good value.
Stayed 1 night in Apr 2024
Response from LP on 12 Apr 2024
Thank you so much

8/10 Good

Bob

Travelled with partner, Travelled with group
Liked: Cleanliness
Convenient access to ground floor room, good breakfast choices. walkable distance to good family restaurant next door
Stayed 1 night in Apr 2024
Response from Guest Service on 12 Apr 2024
Thank you for your awesome stay and feedback. We are always happy to see our guest experience.

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a place to stop for the night. Looked at several reviews and decided to stay here. The price was great so my expectations were not that high. We were pleasantly surprised. The hotel is definitely not newer but was amazingly clean and fresh feeling. Absolutely no weird odors or musty smells that usually accompany older hotels. The bed was comfy, nice tv and clean bathrooms. Giving this a 5 star rating based on the price and what you get. Will definitely stay her again. Only knock would be the breakfast wasn't much, but we didn't expect it be.
Stayed 1 night in Apr 2024
Response from Guest Service on 12 Apr 2024
Thank you for your stay and feedback. We are happy to see that you had good experience during your stay and glad our staff was able to serve you.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spent a night. Reasonable Price. The room was clean. A/C like most motel is noisy. After getting the room to temperature we turned it off for the night. Interesting that the bathroom wall tile was painted over. Morning staff person was a bit grumpy.
Stayed 1 night in Apr 2024
Response from LP on 6 Apr 2024
Thank you for your review

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was super friendly and efficient. Comfortable room and great price.
Stayed 1 night in Apr 2024
Response from Lori on 6 Apr 2024
Thank you so much

6/10 Okay

Margo, Westminster

Stayed 1 night in Apr 2024
Response from LP on 24 Apr 2024
Thank you

6/10 Okay

Susan

Stayed 1 night in Mar 2024
Response from LP on 2 Apr 2024
Thank you

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean! Whoever did the cleaning did an exceptional job! Thank you and keep up the good work!
Stayed 1 night in Mar 2024
Response from Lori on 2 Apr 2024
Thank you so much

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We chose here on short notice and had fairly low expectations. We arrived and prepared for disappointment. The hotel looked older and dated with disconnected buildings and room numbers on the outside. I expected regret... Check in was smooth and the receptionist was very friendly! We made our way to the room and once inside I was pleasantly surprised. The building was clean and recently remodeled. Not a total remodel, but they did a great job 'shining up' what they had! Our room was large and the door was actually inside with a typical hallway, It was very clean, and had comfortable beds. The shower was hot with good pressure. Towels were 'ok' quality but clean, crisp and white. Quite different and much better than we expected when we arrived. Overall it was a great value for the price and met our short-notice needs perfectly. Given the same situation, we would be happy stay here again!
Stayed 1 night in Mar 2024
Response from Lori on 30 Mar 2024
We are so glad you stayed with us! We hope you choose us again in the future!!

8/10 Good

Brian

Stayed 1 night in Mar 2024
Response from Naif on 21 Apr 2024
Thank you for choosing our hotel and for taking the time to leave a review. We're glad you had a positive experience overall. We hope to have the opportunity to serve you again in the future!

4/10 Poor

Marlene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drafty, dirty bathroom with dead bugs, peeling tile
Stayed 1 night in Mar 2024
Response from Lori on 29 Mar 2024
We are sorry to hear this. We wish you had reported this to our front desk so we could have taken care of this matter for you.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nicely improved property
Stayed 1 night in Mar 2024
Response from Lori on 29 Mar 2024
Thank you so much!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comforable ! But some what dated. The ice machine didn't work.
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on 27 Mar 2024
Thank you for your stay and feedback. We will address the issue. We didn't have any complaints on the ice machine from any other guest that we could resolve at the time. We did lots of updates last year you can relocate the old and new pictures from the guests' who took them during their stay. We are old but provide the same service as other big brand does at affordable prices.

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and helpful. The biggest drawback is the absence of grab bars for the tub
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on 27 Mar 2024
Thank you for your review and stay. Not all rooms are required to have grab bars as we do have a couple of rooms with handicapped accessible rooms which you may able to request or call the front desk for availability.

4/10 Poor

Monika

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We unfortunately had a wet evening. After a long travel day we had just go our children down to sleep (and were almost asleep ourselves) when the ceiling started dripping (loudly and quickly). The hotel was able to move us to another room however this required us to transfer all of our things and our sleeping children during a rainstorm when all we wanted to do was get some rest after a very long day.
Stayed 1 night in Mar 2024
Response from Lori on 27 Mar 2024
We do apologize for this and as soon as it was brought to my attention I moved you to an upgraded 200.00-a-night suite to try and correct this misfortune.We can not control some matters but we did our best to make the remainder of your stay pleasant. Again, we are sorry and best wishes to you.

8/10 Good

Barbara

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
I was shocked to hear I had to pay a $50 security deposit and $15 per dog as this was not mentioned on the website. When I let her know we are senior citizens, AAA members and AARP none were accepted to be discounted. She said since I used a third party I was not given any discounts. Why is this not offered through Expedia? There was nothing on your site to ask if we were senior citizens, AAA members nor AARP. This should be a considered change on your part.
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on 27 Mar 2024
Thank you for your stay and feedback. Sorry for any inconvenience of the 50 security hold amount and pet fee. Yes, we have been doing this for a long time without any issues as most of the hotels do it too. As pet fees go, please check, the Expedia's hotel policy states that pet fees may apply or have a fee amount. If you booked through our brand website it does state that. Also, every hotel operates differently based on their needs, and updating the policies best suits them to protect their assets and damages.

4/10 Poor

Mike

No hot water in the morning
Stayed 1 night in Mar 2024
Response from Lori on 27 Mar 2024
We apologize for this. It has been taken care of

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
While the stay was comfortable enough, much of the facility needs an updating. I know the economical price lends itself to a certain clientele, it was still a little unnerving to see a gentleman cutting someone’s hair out in the hallway leading into our building. The blanket on our bed had a huge hole in it and the blanket on the other bed had scratches in it, clearly from an animal. While the walls are thin and we could hear neighbors talking in the room next to ours, no one was loud or out of control. All in all, we got what we paid for.
Stayed 1 night in Mar 2024
Response from Lori on 27 Mar 2024
We were unaware of some of these complaints. We were not informed during your stay.We do apologize.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location right next to Rt 77. The rooms are spacious, well kept, & have all the conveniences (fridge, microwave, coffee pot, etc). You can’t find a better bargain.
Stayed 1 night in Mar 2024
Response from LP on 19 Mar 2024
We appreciate your review

4/10 Poor

Gary

Travelled with family
Disappointing…went for breakfast before “checkout” …staff came into our room stripped the sheets let the door open no “do not disturb sign available…my son had the room beside us and arrived back at room before checkout and his luggage was in the room sheets were stripped and he was locked and had to get main desk to get new pass keys to open up room… price was affordable but not the service…will not go back to Travelodge in future…very disappointing
Stayed 1 night in Mar 2024
Response from GM,Sanket P. on 18 Mar 2024
Thank you for your stay and feedback. We are so sorry that happened which is not our policy. It might be a misunderstanding for the housekeeping as they thought you were checking out from the room if there was nothing left in the room. We don't strip the beds if guests' belongings are still in the room. It is not our standard to strip any occupied rooms and housekeeping does get a list in the morning. Again we will address the issue to prevent it in the future.

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept and friendly staff.
Stayed 1 night in Mar 2024
Response from Lori on 16 Mar 2024
Thank you so much

8/10 Good

Guy

Stayed 1 night in Mar 2024
Response from Guest Service on 4 Apr 2024
Thank you for the ratings and staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and room. A little isolated but nothing can be done about that.
Stayed 1 night in Mar 2024
Response from Lori on 12 Mar 2024
Thank you so much for your review

4/10 Poor

Summer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lori on 13 Mar 2024
Thank you for your review