See all properties
Save

The Ritz-Carlton, Xi'an
5.0 star property

Luxury hotel connected to a shopping centre in Xi'an with 3 restaurants

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Ritz-Carlton, Xi'an

Photo gallery for The Ritz-Carlton, Xi'an

Lobby sitting area
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers, lifeguards on site
Front of property
Premium bedding, minibar, in-room safe, individually decorated
2 bars/lounges, lobby lounge, rooftop bar

Overview of The Ritz-Carlton, Xi'an

Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is HK$1,135
Price available on 2024/05/05

Explore the area

Map
No. 50, Keji 2nd Road, Xi'an, Shaanxi, 710075
  • Popular LocationGiant Wild Goose Pagoda8 min drive
  • Popular LocationXi'an Bell Tower9 min drive
  • Popular LocationXi'an City Walls10 min drive
  • AirportXi'an (XIY-Xianyang Intl.)43 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Club Suite, 1 King Bed, City View (Ritz-Carlton Suite, Club Lounge)

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 King Bed, City View (Ritz-Carlton Suite, Club Lounge)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, City View (Club Lounge)

2 bars/lounges, lobby lounge, rooftop bar

Club Suite, 1 Bedroom, City View (Club Lounge)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 1184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 797 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
  • 538 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, City View (Club Level)

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 1 King Bed, City View (Club Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

2 bars/lounges, lobby lounge, rooftop bar

Club Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Lobby lounge
The Westin Xian
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (222)
The price is HK$833
per night
5 May - 6 May
The Westin Xian

About the area

Xi'an

Located in Yanta Qu neighbourhood, The Ritz-Carlton, Xi'an is connected to a shopping centre. Notable landmarks in the area include Drum Tower and Xi'an Bell Tower, and travellers wishing to experience a bit of culture can try Shaanxi History Museum. Giant Wild Goose Pagoda and Xi'an City Walls are two other places to visit that come recommended.
Visit our Xi'an travel guideOpens in a new window

What's nearby

  • Drum Tower - 7 min drive
  • Giant Wild Goose Pagoda - 8 min drive
  • Xi'an Bell Tower and Drum Tower - 8 min drive
  • Xi'an Bell Tower - 9 min drive
  • Xi'an City Walls - 10 min drive

Getting around

  • Xi'an West Railway Station - 7 min drive
  • Tiyuchang Station - 7 min drive
  • Xi'an (XIY-Xianyang Intl.) - 40 min drive

Restaurants

  • 乡村基 - 6 min walk
  • 西安铂金王子饭店有限公司 - 7 min walk
  • 天迴镇 - 11 min walk
  • 枫叶苑南区 - 7 min walk
  • 心邸商务会所 - 10 min walk

About this property

The Ritz-Carlton, Xi'an

Luxury hotel revitalised in 2019 and located near Drum Tower
Located close to Shaanxi History Museum and Xi'an Bell Tower, The Ritz-Carlton, Xi'an provides a shopping centre on-site, a garden and dry cleaning/laundry services. Treat yourself to spa services, such as a facial, a massage or a body treatment. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Chinese cuisine. Yoga classes and fitness classes are offered at the 24-hour health club; The Ritz-Carlton, Xi'an also has 2 bars and a conference centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers and a lifeguard on site
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A front desk safe, a porter/bellboy and a 24-hour front desk
  • Wedding services, free newspapers and tour/ticket information
Room features
All 283 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Children's slippers and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • Electric kettles, heating and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CNY 72 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 268 for adults and CNY 268 for children
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Xian Kitchen 鲜厨房
  • Tasuro 炙焰
  • 景轩
  • Lobby Lounge大堂吧
  • Flair天韵

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Shopping centre
  • Spa services
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Renovated entire property – May 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 268 for adults and from CNY 268 for children
  • Self-parking fee: CNY 72 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night
  • Laundry fee: CNY 200 per stay
  • Spa fee: CNY 2980 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 12 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Ritz-Carlton, Xi'an Hotel
The Ritz-Carlton, Xi'an Xi'an
The Ritz-Carlton, Xi'an Hotel Xi'an

Frequently asked questions

Does The Ritz-Carlton, Xi'an have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at The Ritz-Carlton, Xi'an?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Xi'an on 5 May 2024 start from HK$1,134.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Xi'an?

Self-parking is available for CNY 72 per day. Limited spots are available.

What time is check-in at The Ritz-Carlton, Xi'an?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A 100% fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Ritz-Carlton, Xi'an?

Checkout is at 11:30 AM.

Where is The Ritz-Carlton, Xi'an located?

Located in Yanta Qu, this luxury hotel is within 6 mi (10 km) of Shaanxi History Museum, Drum Tower and Xi'an Bell Tower. Giant Wild Goose Pagoda and Xi'an City Walls are also within 9 mi (15 km).

The Ritz-Carlton, Xi'an Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Ritz Carlton Xi'an was truly exceptional, thanks to the impeccable service provided by Chief Concierge, Edward Miao. He went above and beyond his duties to ensure that every aspect of our stay was meticulously planned and executed flawlessly. From the moment we arrived, all our requests were promptly attended to, leaving us feeling completely at ease and well taken care of throughout our entire stay. Edward's attention to detail and his genuine dedication to creating a delightful experience for us truly made our time at the Ritz Carlton Xi'an unforgettable. His personalized recommendations and insider knowledge of the city truly enriched our visit, allowing us to experience the best that Xi'an has to offer. Our stay at Ritz Carlton Xi'an was made truly exceptional by the remarkable service provided by the service staff. Their unwavering commitment to ensuring our comfort and satisfaction made all the difference, and we are immensely grateful. Thank you for surpassing our expectations and for creating a delightful and memorable experience for us.

10/10 Excellent

Lawrence

Stayed 3 nights in Nov 2023

10/10 Excellent

Stephen

Stayed 3 nights in May 2023

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We had a fantastic stay at the Ritz Carlton Xi'an! The service from start to finish was perfect! A special thanks to Edward in concierge and Rianna in guest services for going above and beyond to make our stay perfect. The rooms were typical RC perfection and the food in the restaurant/room service was excellent! I highly recommend this hotel and if we ever come back we would absolutely stay here!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While traveling in China over two weeks, I tried six hotels, which included multiple Ritz Carltons and a Four Seasons and this hotel by far was my favourite experience. This hotel surpassed all expectations as it relates to room quality and style. The staff was great, but their were occasionally language barriers, which was not the case at other hotels. The service has a whole was good and I cannot recommendation this hotel enough.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, modern hotel. Excellent staff keen to impress. Views our lovely of Xi'an city skyline. Nice spa facilities. Hotel was basically faultless, would be surprised if there is a better hotel in Xi'an.
Stayed 2 nights in Oct 2019

6/10 Okay

qian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Li Hon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
下次一定會再來
Stayed 4 nights in Nov 2023

8/10 Good

MA

Travelled with family
Liked: Property conditions & facilities, room comfort
Family vacation. Comfortable, near the Metro station and shopping centre.
Stayed 2 nights in Oct 2023

10/10 Excellent

Wai Tak

Stayed 1 night in Aug 2023