Lobby

Reviews of Xuzhou Marriott Hotel Lakeview

3.5 out of 5
Xuzhou Marriott Hotel Lakeview
No.1 Hubei Road, Quan Shan District, Xuzhou, Jiangsu

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Xuzhou
Beautiful lakeside location. Decent breakfast, plenty of options. Backs onto a brand new mall, which has shops (mainly fashion, electronics) and plenty of eateries upstairs. I recommend the hotpot place, it was delicious! For any runners, I can heartily recommend running around the lake - 5 mile loop through well kept lakeside park (see pics)
Stayed 5 nights in Jan 2024

2/10 Terrible

Arthur A T

Disliked: Staff & service, property conditions & facilities
Lack of internet infrastructure
The worst experience we had had was being isolated in terms of internet connectivity. Not even the head of the hotel' IT Dept and the General Manager could help. They had manipulated our Android mobile phones in an attempt to get some connection but failed completely. Even the local Baidu and Wechat apps did not work smoothly within the hotel. We were unable to communicate by emails and whatsApp nor surf the net during our stay in the hotel. The connections would suddenly be available when we were onboard the train or at some other location in Xuzhou city. Enen our Singtel roaming subscription had failed to connect while we were within the hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

Yan, WESTMINSTER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lake view was astonishingly beautiful, especially at sunset. The breakfast buffet was wonderful and the overall atmosphere of the hotel was very friendly and personal. It seemed small and intimate compared to other Marriott properties.
Stayed 3 nights in Dec 2020
Response from Xuzhou Marriott Hotel Lakeview on 25 Apr 2021
Dear Guest, Thanks for choosing us. We are glad and delighted that you enjoyed your stay at Xuzhou Marriott Hotel Lakeview and looking forward to welcoming you back to our hotel in the future.

10/10 Excellent

WayneB, Edmonton Alberta Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk around and enjoy park and lake
Stayed 1 night in Nov 2019
Response from Xuzhou Marriott Hotel Lakeview on 12 Nov 2019
Dear guest, Thank you for your positive comments regarding your experience while staying with Xuzhou Marriott Hotel Lakeview. We are looking forward to welcoming you back to our hotel again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and cozy room. Staff was very helpful. They responded quickly to assist me and answer my questions. would like to stay again next time.
Stayed 1 night in Oct 2019
Response from Xuzhou Marriott Hotel Lake view on 5 Nov 2019
Dear Guest, Thank you for your feedback and comments. We are glad and delighted that you enjoyed your stay at Xuzhou Marriott Hotel Lakeview and looking forward to welcoming you back to our hotel in the near future.

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
the soundproof was terrible
Stayed 1 night in Nov 2020
Response from Xuzhou Marriott Hotel Lakeview on 25 Apr 2021
We are sorry to learn of the unpleasant experience you had encountered during your last stay with us. We are carrying out sound insulation improvement works. We are looking forward to welcoming you back to our hotel again.

10/10 Excellent

Hiroshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Xuzhou Marriott Hotel Lakeview on 26 Nov 2019
Dear Guest, Thanks for choosing us. We are glad and delighted that you enjoyed your stay at Xuzhou Marriott Hotel Lakeview and looking forward to welcoming you back to our hotel in the future.

8/10 Good

MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 市场销售部 on 16 Oct 2019
感谢您入住徐州万豪酒店,我们将一如既往为您带来贴心服务,期待您再次光临。