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"I would highly recommend this stay in Kinosaki. I was an American female solo traveler and felt very safe and the staff was always so willing to be accommodating and helpful. I had an early flight on my way out and they started the transfer service early for me. Make sure give them a call ahead of time and they’re happy to pick you up from the station so you don’t have to walk with bags through a small construction area. I would love to come back!"

"This place is amazing. The Onsen is a luxury and we enjoyed it to the max. Dinner was served in our room every night and it was delicious. We will definitely come back. "

"I love the room. very clean and comfortable"

"Staff friendly, room good size"

"Excellent experience. Very nice and clean room, for an amazing deal. "

"Excellent customer service, great amenities. And traditional Japanese rooms where you sleep on the floor."

"My recent stay at SUMIHEI BETTEI TOKItoTOKI was a delightful experience, blending traditional Japanese elegance with modern luxury. The serene setting and beautifully designed rooms provided a perfect escape from the everyday hustle, while the onsen baths were a haven of relaxation. The staff’s exceptional service and attention to detail made the stay truly memorable. Dining at the hotel was a culinary highlight, showcasing exquisite local flavors and artistic presentation. Overall, SUMIHEI BETTEI TOKItoTOKI is not just a hotel, but a gateway to experiencing the charm and tranquility of Kinosaki Onsen. I left rejuvenated and look forward to returning."

"Everything is super good 👌 "

"Staff was amazing, very kind and helpful. The room was very clean. The beds are on the floor in a traditional style, so be aware of that if you have any back issues. Would recommend to friends and family! "