「I booked two executive rooms for my family at this highly-rated, top-five hotel in Yinchuan, expecting a premium experience. Unfortunately, from check-in to check-out, the stay was deeply unsatisfactory.
❌ Cold, Unprofessional Service
The front desk staff were indifferent and unwelcoming. When asking about executive lounge benefits, I was bluntly told the lounge was closed and services were moved to the lobby.
❌ Executive Benefits Severely Lacking
· Afternoon Tea (2–5 PM): Only coffee and...
「I had a really lovely stay here, even though I visited in early spring when it was still a bit cold and the leaves hadn’t come out yet. The scenery was still beautiful in its own way, and since it wasn’t peak season, I really enjoyed the quiet and peaceful atmosphere.
The hotel is beautifully designed—modern, minimal, and very in harmony with the surrounding winery and landscape. I especially loved the tropical plants in the common areas—they’re so lively and well cared for, adding a vibrant...