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"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"Very clean and spacious room, staff very polite, buffet was great for morning and evening and the lounge was very nice."

"Room was comfortable. Location was great. "

"Hot spring"

"Clean "

"Proximity to Gala Ski Hill, friendly staff"

"Second visit here. Perfect for family getaway with kids in winter. Also good spot for summer when watching Fuji Rock music Festival. Would definitely stay again."

"the staffs are very friendly. we usually stay at the hotel twice a year, close to the Ropeway, which making things very easy... the boss lady is very attentive and managing the place well."

"Beautiful spacious room. The osen was everything. Center of the cute neighborhood. Close to ski resort "