Zalamea la Real Hotel with Pool

"We booked a SPA hotel but Spa was not operational. The hotel did not inform us before arrival despite knowing about that for several days. When we asked at check-in the person at reception effectively said ‘it’s not our problem’ and was really quite rude and unwelcoming. That was a shame because it created a very poor impression and made us feel unwelcome when there was no need. Simple caring customer service could have handled it. Hats off to Expedia who helped to make amends. As for the hotel, it’s really very nice, but I think it cares more about itself than its customers "

"Fue nuestra primer experiencia saliendo de paseo con nuestro bebé de tres meses. La experiencia no pudo ser mejor. El dueño y su staff se preocuparon en todo momento porque mi familia estuviese cómoda y segura. El desayuno de cortesía fue fenomenal. El pueblo tranquilo, y está muy bien si lo que deseas es explorar Huelva y alrededores. Nosotros fuimos en coche y usamos el hostal como centro de operaciones. Gracias mil!"

"This place was absolutely gorgeous. One of the most beautiful locations I have ever been to. We are on a road trip, and sadly only stayed one night. We will return and spend much more time here. The place is charming. The people amazing! Very happy. "

"Hotel jsme použili na přespání při cestě po Sierra Aracena. Líbil se nám klid a prostorný pokoj."