“Our inbound transportation wasn’t there due to misunderstanding on the hotel part even though we had called and exchanged few emails but they found a quick solution for us and it went very smoothly.
I would suggest to add some snacks (cookies, cakes, crisps, chocolate bars, etc .) at the bar and not only drinks to make it more convenient.”
“The Emerson Spice Hotel is a little gem in the heart of Stone Town. Russell and the team are so welcoming and kind, especially to my son, who was amazed that we were staying in such a nice property, a former spice warehouse. They gave useful tips and advice on tours, arranged them for us so that we were able to see everything in the area from the history of where we were, to the Jozani forest and surrounding areas, as well as the spice farms nearby. A thoroughly lovely place run by thoroughly……
“Hôtel magnifique, autant niveau décoration que la qualité des infrastructures (piscines, restaurants…), la plage etc.
Les chambres standards sont relativement spacieuses.
Le personnel est très sympa mais parfois un peu lent dans le service.
Le kids club n’est pas vraiment opérationnel, c’est dommage. ”
“Booked superior seaview room and seaview window is at toilet which is higher than normal people eye level.
Double check if breakfast is included in the booking in hotels.com as the website offer two breakfast option with different price which is a bit confusing. Tried to contact hotel to confirm via booking website and official hotel email address a few time but no luck.”
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